Client Services Agent

Providing exceptional customer support, the full-time hourly Client Services Agent will manage customer communications, create and modify patient orders, and respond to inquiries while working remotely on a Tuesday to Saturday schedule from 2:30 PM to 11:00 PM. Key responsibilities Build and maintain positive relationships with customers through effective communication Create and modify patient orders by following established procedures and policies Research and respond to requests for test information, specimen requirements, and associated fees Required qualifications High School Diploma or Equivalent Ability to type at least 35 WPM and possess 10-key skills Basic computer skills, including internet proficiency and navigation of computer systems Remote workers must have an internet download speed of 75mbps and upload speed of 50mbps One year of experience in customer service preferred