Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Call Center Agent

Securitas Technology

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.

Your essential functions will include:

  • Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
  • Answers the multi-line telephone system
  • Ensures confidentiality of customer information at all times

Minimum Requirements

  • High School Diploma or GED required, some college Preferred
  • 1-3 years’ work experience
  • Type 30 + words a minute. Candidates must complete a pre-hire assessment for typing
  • Must be able to prioritize and multi task in a fast paced environment 
  • Must be able to follow written and verbal instructions
  • Ability to perform duties with a high degree of urgency and accuracy
  • Good interpersonal communication and organizational skills
  • A positive attitude of teamwork and continuous improvement
  • Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator

Securitas offers comprehensive benefits including:

  • Alarm Monitoring Operator Pay Progression Program
  • Shift premium for eligible assigned shifts
  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional internal career advancement opportunities 
  • Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Vacancy posted 6 hours ago
Similar jobs that could be interesting for youBased on the Call Center Agent in Uniontown, OH vacancy
  • $750 per week

    ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role...
    Suggested
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Akron, OH
    3 days ago
  • $17.5 - $27 per hour

     ...Call Center Agent Communiboost We are seeking a dynamic and customer-focused Call Center Agent to join our team. In this role, you will be the frontline representative of our company, engaging directly with our customers via phone and providing them with exceptional... 
    Suggested
    Hourly pay
    Full time
    Work at office
    Immediate start

    Hustle Notice Biz

    Akron, OH
    4 days ago
  • $18 - $27 per hour

     ...enhance data-driven decision-making. Position Overview: We are currently seeking a dedicated and enthusiastic Call Center Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, helping them with... 
    Suggested
    Hourly pay
    Flexible hours
    Afternoon shift

    Twine Chart

    Akron, OH
    4 days ago
  • $50k - $60k

     ...following: Daily scheduling of field service technicians Direct interaction with customers in need of service Answer in-bound calls Make outbound calls to schedule service and solicit customers for future business Dispatch technicians to jobs Helping team... 
    Suggested
    Full time
    Temporary work
    Work at office

    Sila

    Uniontown, OH
    4 days ago
  • $20 per hour

     ...Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between...  ...team   We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality... 
    Suggested
    Local area
    Visa sponsorship
    All shifts
    Shift work
    Night shift
    Afternoon shift

    Spectrum

    North Canton, OH
    3 days ago
  •  ...victory. This is your chance to turn leads into winning results. What You'll Do: Be the first point of contact:  Taking outbound calls with confidence and professionalism. Seal the deal:  Overcome objections, build trust, and schedule consultations that lead to... 
    Weekly pay
    Flexible hours

    Home Genius Exteriors

    North Canton, OH
    2 days ago
  • $20 - $25.25 per hour

     ...Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between...  ...team   We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality... 
    Local area
    Visa sponsorship
    All shifts
    Shift work
    Night shift
    Afternoon shift

    Spectrum

    North Canton, OH
    5 days ago
  •  ...early group learning is critical to their futures! Child Guidance & Family Solutions offers professional consultation to childcare centers so they can better manage preschool classrooms where children's challenging behaviors interfere with learning. Childcare centers... 
    Temporary work

    Child Guidance and Family Solutions

    Akron, OH
    5 days ago
  • $69k

     ...medical, dental, and prescription coverage. Exceptional training with experienced managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement... 
    Remote job
    Full time
    Work from home
    Flexible hours

    HMG Careers

    Green, OH
    a month ago
  • Early Childhood Mental Health Consultant / Resiliency Coach Real-world impact. Life-changing outcomes. Position Hire Date: Fall 2026 School Season CommQuest seeks a part-time or full-time Early Childhood Mental Health Consultant / Resiliency Coach. This role provides...
    Full time
    Part time
    Work experience placement
    Afternoon shift

    CommQuest Services, Inc.

    Canton, OH
    1 day ago
  • $70k - $85k

    Job Description Job Description WHITTINGHAM is seeking a driven and passionate leader to join our team. With over 120 years of industry leadership, we specialize in providing top-tier business solutions. This role involves servicing an existing portfolio of 2,000 business...
    Weekly pay

    WHITTINGHAM

    Uniontown, OH
    more than 2 months ago
  • $62k - $75k

     ...Sales Agent TRANZACT is a leading direct-to-consumer insurance services business, specializing...  ...uncapped monthly bonuses!! · No Cold Calling · $15-$20 Per Hour Plus No Limits on...  ...policies. This position works in a call center setting and reports to the Performance... 
    Hourly pay
    Full time
    Work at office
    Remote work
    Flexible hours

    TRANZACT

    North Canton, OH
    4 days ago
  • Government Jobs - Part-Time - $10.45 - $17.00 Hourly $10.45 to $17.00 per hour. Pay rate may vary based on department and experience. This position is open to everyone, no experience is required. This is a great position to find your start with City Government! This may...
    Hourly pay
    Part time
    Summer work
    Casual work
    Seasonal work

    GovernmentJobs.com

    Canton, OH
    4 days ago
  • $21 per hour

     ...standardized questionnaires to selected individuals Independently managing administrative duties, including participating in conference calls and completing online trainings Transmitting data as scheduled Assuming full and legal responsibility for use and care of... 
    Hourly pay
    Contract work
    Part time
    Work at office
    Remote work
    Night shift
    Weekend work
    Afternoon shift

    RTI International

    Akron, OH
    6 hours ago
  •  ...Patient Access Liaison, Call Center Rep Full-Time Days, Clinical Access Center $1,000 Hire On Bonus Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates... 
    Full time
    Work at office
    Weekend work
    Afternoon shift

    Phenom People

    Akron, OH
    13 hours ago
  • $20 per hour

    Administrative Assistant – Akron, OH (44308) Position: Administrative Assistant Location: Akron, OH 44308 Pay Rate: $20.00/hour We are hiring an Administrative Assistant to support daily office operations in Akron, OH. The Administrative Assistant will...
    Work at office

    CFS

    Uniontown, OH
    5 days ago
  • $12 per hour

    Company Description Your local Domino's is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties. Team Honey Badger is looking for part-time team members, especially for evenings and late-night shifts. No experience needed...
    Hourly pay
    Part time
    Local area
    Immediate start
    Flexible hours
    Shift work
    Night shift
    Afternoon shift

    Domino's Pizza LLC

    Hartville, OH
    5 days ago
  •  ...Customer Service Specialist I - Customer Service Center #21-9271 Multiple Locations Apply X...  ...bank products and services in the Bank's call center. The Customer Service Specialist I...  ...monthly departmental meeting. Adheres to agent metric standards for calls handled, adherence... 
    Full time
    Part time
    Bank staff
    Work at office
    Remote work
    Flexible hours

    WesBanco Bank Inc.

    Uniontown, OH
    2 days ago
  • Weu2019re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working...
    Contract work
    Part time
    Local area

    Dollar Tree

    Hartville, OH
    2 days ago
  • Key Holder SOLSTICE Keyholders are the store manager's fleet of right-hands! They are the regular openers and closers of their location, who act as the manager-on-duty in the absence of the store manager, ensuring the store consistently achieves sales goals and executes...
    Full time
    Flexible hours

    Solstice Sunglasses

    Mogadore, OH
    5 days ago
  • Customer Service Rep The Customer Service Rep position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment. Responsibilities include assisting customers with their purchases, restocking merchandise...
    Weekly pay
    Work at office

    MAPCO Express

    Uniontown, OH
    1 day ago
  •  ...Job Summary The primary function of this role is to find new customers who may need our inspection services. This person will make calls, send emails, and follow up with potential customers to make appointments for our Inspection Sales team. The goal is to help fill... 
    Full time
    Local area

    EMCOR Group

    Barberton, OH
    5 days ago
  •  ...Bonuses Unlimited Earning Potential Start Earning Immediately! 2. WORLD-CLASS TRAINING SYSTEM Learn from the top 1% of agents in the US! Learn the tips and secrets on how they sell so much! Proven Sales Systems and Scripts Ongoing Mentorship... 
    Immediate start
    Remote work

    Emergent Financial Group

    Green, OH
    1 day ago
  • Customer Service Representative Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we...
    Immediate start

    Randstad

    Uniontown, OH
    1 day ago
  •  ...responsibilities. Relevant experience includes: Customer service experience in an information management industry, including call-center, receptionist or administrative support experience that includes customer service responsibilities. Experience in health... 

    KLAP6TECHNOLOGIESLLC

    Akron, OH
    5 days ago
  •  ...Responsibilities: Monitor real-time operation of the Call Management System to ensure Service Level Agreements (SLAs) are...  ...degree preferred. Experience in customer service, banking, call center, field service, or high-volume scheduling strongly preferred.... 
    All shifts
    Shift work
    Night shift
    Afternoon shift

    Emerald Resource Group

    North Canton, OH
    4 days ago
  •  ...JOB SUMMARY: Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions... 

    Stark Summit Ambulance

    North Canton, OH
    27 days ago
  • $21 per hour

     ...Responsibilities - Customer and Contractor Support: Answer inbound calls from customers and Independent Contractors, ensuring accurate...  .... Minimum of 23 years' experience in customer service, call center operations, logistics, or administrative support roles.... 
    Hourly pay
    Permanent employment
    For contractors
    Work at office
    Shift work
    Night shift
    Weekend work

    USPack Logistics

    Akron, OH
    5 days ago
  •  ...new systems/software in above average time frame Associate's degree preferred Experience in customer service, banking, call center, field service or high volume production scheduling required Responsibilities: This position will feature eight-hour shifts... 
    Shift work
    Night shift
    Afternoon shift

    Three Point Solutions

    North Canton, OH
    5 days ago
  •  ...Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. As a... 

    Chase

    Uniontown, OH
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Call Center Agent. Be the first to apply!