Physical Therapist / PTA - Telehealth Intake (Remote)

Physical Therapist / PTA - Telehealth Intake & Patient Education (Remote)

Job Details

• Job Type: Part-time / Per Diem (W-2)
• Pay: $20.00/hr base + uncapped performance commission ( Target Total: $45.00 - $60.00 / hour )
• Expected Hours: ~20 hours per week (Flexible scheduling)
• Location: Remote (Must reside in California or hold an active California PT/PTA license)

Benefits & Highlights

• 100% Remote: Work from home with flexible scheduling.
• Warm Inbound Leads: No cold calling-discovery calls are pre-booked directly onto your calendar.
• Training & Autonomy: Comprehensive onboarding and call frameworks provided, with total freedom to bring your own authentic voice and style to every conversation.
• Growth Potential: Expand your role as our boutique practice continues to grow.

Job Summary

Are you a licensed California Physical Therapist (PT) or Physical Therapist Assistant (PTA) who excels at patient education, empathetic listening, and connection, but wants a break from heavy hands-on patient treatment?

Pelvic Path Physical Therapy™ is seeking an articulate, warm, and professional Remote PT or PTA to conduct virtual Discovery & Intake Calls for prospective patients. You will serve as the welcoming, trusted first point of contact-providing clinical education, addressing hesitations, explaining our care model, and guiding prospective patients to schedule their comprehensive 1-on-1 evaluation with our clinical team.
Key Responsibilities

• Conduct Educational Discovery Calls: Host pre-scheduled, non-diagnostic virtual consultations with prospective patients to discuss how pelvic health physical therapy can help their concerns.
• Authentic Patient Engagement: Utilize our core call frameworks as a foundation, while adapting language to fit your own conversational style and genuine clinical voice-no robotic sales scripts.
• Patient Education & Triage: Provide accurate, high-level education regarding pelvic health care (pregnancy, postpartum, bowel/bladder, pelvic pain, post-surgical) while maintaining strict scope-of-practice boundaries.
• Lead Engagement & Nurturing: Reconnect with past inquiries, cancellations, and warm leads via phone, email, and text to guide them toward care.
• EMR & CRM Tracking: Accurately log call notes, patient concerns, and follow-ups in our EMR platform to ensure a seamless transition to the evaluating clinician.

Scope of Practice & Compliance Safeguards

• This role is designed for patient education, practice navigation, and clinical triage.
• No Diagnostic Evaluations: Staff in this role do not perform diagnostic evaluations, formulate plans of care, or provide individualized medical treatment during intake calls. All diagnostic evaluations are conducted in-person/1-on-1 by our evaluating Physical Therapists.
• Supervision: PTAs operating in this role work under the direct oversight and direction of a licensed California Physical Therapist in full compliance with Physical Therapy Board of California guidelines.

Qualifications & Requirements

• Licensure: Active, unrestricted California Physical Therapist (PT) or Physical Therapist Assistant (PTA) License (Required).
• Specialty Comfort: Comfortable discussing pelvic floor health (pregnancy/postpartum, bowel/bladder, pelvic pain, sexual wellness, post-prostatectomy) with warmth, empathy, and professional discretion.
• Communication & Closing: Strong interpersonal skills with the ability to lead a caring, consultative conversation that helps hesitant callers commit to booking an evaluation.
• Tech-Savvy: Proficient in navigating EMR systems, CRM tools, scheduling software, and Google Workspace.
• Schedule: ~20 hours/week flexibility, with occasional evening availability based on patient booking trends.

About Pelvic Path Physical Therapy

We are a high-end, heart-centered boutique practice providing specialized 1-on-1 pelvic health care. Intentionally different from insurance-driven, volume-based clinics, we prioritize building deep human connections and helping patients feel safe, heard, and valued from their very first interaction.