D365 Financial and Operational Systems Architect

D365 Financial and Operational Systems Architect

The Microsoft Dynamics 365 Financial and Operational (F&O) Systems Architect serves as the technical and functional owner of South Metro Fire Rescue's Microsoft Dynamics 365 platform. This position is responsible for configuring, maintaining, enhancing, and optimizing the system throughout the year to support evolving business workflows, operational efficiency, and reporting needs across the organization. The D365 F&O Systems Architect partners closely with Finance, Internal Services, and operational stakeholders to ensure system updates, configurations, and integrations align with organizational goals, best practices, and regulatory requirements. This role emphasizes continuous improvement, system stability, and effective use of D365 to support decision-making and service delivery.

This is primarily an on-site position, with some flexibility in scheduling and limited remote work availability.

ESSENTIAL DUTIES AND RESPONSIBILITIES (The following statements are illustrative of the duties and responsibilities of the position and do not list every duty that may be required of the employee for this position. The District retains the right to change the duties and responsibilities of the position at any time without notice.)

Serves as the primary technical and functional owner of the Microsoft Dynamics 365 platform; plans, configures, tests, deploys, and supports system changes, enhancements, and updates throughout the year.

Collaborates with Finance, Procurement, Human Resources, and other business units to analyze workflows, identify system gaps, and configure D365 solutions that improve business process efficiency, controls, and user experience.

Designs, configures, and maintains D365 security roles, workflows, approvals, and system parameters to support business needs while maintaining appropriate internal controls and segregation of duties.

Manages D365 system updates, patches, and releases; evaluates impacts of Microsoft updates, performs testing, and coordinates deployment to ensure system stability and continuity of operations.

Configures and maintains financial and operational modules, including general ledger, accounts payable, accounts receivable, budgeting, procurement, and reporting; ensures accurate configuration aligned with governmental accounting and operational requirements.

Develops, enhances, and maintains reporting solutions and dashboards to meet business and leadership reporting needs; partners with Finance department and other stakeholders to define requirements and ensure data accuracy and usability.

Supports data integration between Dynamics 365 and other District systems; works with internal IT staff and external vendors to troubleshoot integration issues and implement improvements.

Provides advanced system support and troubleshooting for D365 issues; executes test scripts, identifies root causes, and coordinates resolution with Microsoft partners and consultants as needed.

Supports audit, compliance, and cybersecurity requirements by ensuring system configurations align with internal controls, audit standards, and applicable regulations.

Documents system configurations, workflows, and procedures; develops and maintains technical and functional documentation to support continuity and knowledge transfer.

Provides system training, guidance, and user support; assists with change management and adoption of new functionality across the organization.

Identifies opportunities for continuous system and process improvements; evaluates best practices and recommends enhancements that improve efficiency, data quality, and service delivery.

Manages and participates in internal projects related to enterprise systems, reporting, and business process improvement as needed.

Facilitates discussions with stakeholders to identify organization needs, pain points, and opportunities and proposes appropriate solutions utilizing D365 system; translates finance requirements into technical solutions.

Performs other duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS (An equivalent combination of education, training, and experience that demonstrates the ability to perform the duties of the position is qualifying.)

Bachelor's Degree in Information Systems, Information Technology, Computer Science, or an equivalent field.

Minimum of five (5) years of experience in designing, testing and implementing enterprise financial systems is required.

A minimum of three (3) years supporting D365 finance applications, with full cycle implementation (design, configuration, testing, deployment and support) is required.

Microsoft Dynamics 365 Finance certification is strongly preferred.

Possess and maintain a valid Colorado Driver's license with an acceptable driving record in accordance with the SMFR's Driving Records Policy.

Must obtain CPR certification within one (1) year of hire.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES

Strong technical skills in Microsoft Dynamics 365.

Strong understanding of Microsoft ecosystem.

Ability to identify application issues, determine root causes and limitations, and determine solutions.

Ability to design, test and implement D365 user interface extensions, data, and behavioral logic extensions, parameter and data drive behaviors, complex data integrations, and reports.

Knowledge of local government industry trends and requirements.

Ability to learn and translate governmental accounting concepts and principles into technical solutions.

Excellent time and project management skills as well as organization and prioritization skills.

Ability to provide a high level of customer service by effectively communicating between vendors, contractors, and SMFR staff.

Strong organizational skills and ability to effectively manage multiple priorities.

Strong communication and presentation skills.

Ability to maintain a variety of filing, record-keeping, and tracking systems.

Ability to use modern business equipment including a computer system and a variety of software applications.

Ability to establish positive and effective working relationships with those contacted in the course of work.

Ability to work independently and set priorities.

SUPERVISION RECEIVED

Work is performed under the general direction of the DevOps/GIS Manager.

SUPERVISION EXERCISED

None.

EQUIPMENT AND SYSTEMS

Requires frequent use of a personal computer including various software packages, database, and spreadsheet programs, calculators, telephones, mobile computers, copy machines, printers, and other general office equipment.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly in a sedentary position. The employee may also be required to perform climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Requires nimbleness of hands for typing and writing. May be required to lift up to 25 pounds.

WORK ENVIRONMENT AND GENERAL INFORMATION

The primary duties of this job are performed in a climate-controlled office environment.

The noise level in the work environment is usually moderate.

BENEFITS

South Metro Fire Rescue's compensation philosophy is designed to attract and retain highly skilled and motivated employees. In turn, SMFR's compensation is more than base pay. All regular full-time SMFR employees enjoy a total compensation package including base wages, leave accruals, medical, dental, vision and life insurance employer-paid premiums, Retiree Health Savings, Death & Disability, and employer-paid pension contributions as well as positive work culture including a robust Fitness, Wellness and Rehabilitation Program, educational opportunities and support, job security and other positive non-monetary values which are intended to collectively position SMFR as an employer of choice in its geographic area. SMFR recognizes that being an employer of choice has different meanings to different people depending on what elements a person highly values. Overall, SMFR's goal is to be a great place to work.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.