Assistant General Manager

Summary:

Responsible for the overall operational and strategic direction, administration and coordination of all functional operating divisions including: Table Games, Slot Operations, Hotel, and Food and Beverage. Also responsible for the direct management, overall development, coordination and management of staff to obtain optimum profits, efficiencies and economy of operations.  Responsible for consistently delivering results that contribute to the mission and overall success of the property by accomplishing performance objectives linked to improving business revenues, improving business effectiveness and efficiencies. Plays a key role in leading our teams as they interact with our guests and each other. Working closely with our leadership team, must be an Advisor, Coach, Mentor, and Trainer.

Essential Functions and Responsibilities:

• Hire, train, develop, measure performance, and discipline of property executive leadership staff.
• Develop, implement, execute, and achieve long and short-term divisional business strategies.
• Formulate and operate within annual marketing plan, operating budget, and capital budget to accomplish goals and objectives.
• Conduct ongoing analysis of financial reports to monitor the profitiablity and expenses of the division and take appropriate action by creating and implementing strategies and tactics to reduce cost and/or increase revenue.
• Develop and implement staffing plans that provide divisional leadership appropriate labor to meet guest service and operational expectations.
• Coordinates the functions of resort operations through appropriate departmentalization and delegation of duties.
• Represents the hotel and casino in relations with the public, the press, local and State law enforcement and the State Gaming Commission and Gaming Control Board.
• Coordinates activities, programs, and plans financial and G & A functional areas.
• Provide outstanding customer service in a timely manner to both guests and fellow team members.
• Performs other duties as assigned.

Qualifications

• Four year college degree in Business Administration, finance, marketing, hospitality or related field required.  A combination of education and experience may be considered for candidates who are clearly a fit with our core values. - OR
• A minimum of five years in a senior management role. - OR
• Ten years of progressive hotel and casino operations experience required, preferably involving all aspects of hotel and casino operations.
• Ability to qualify for a key employee license from the State of Nevada Gaming Commission and Gaming Control Board.
• Knowledge of hospitality and gaming operations, including but not limited to slots, tables, bingo, keno, poker, hotel, food and beverage, hospitality, facilities repairs and maintenance.
• Must be able to read, understand, analyze and interpret financial statements in order to more completely control and direct the casino and hotel enterprise.
• Thorough understanding of the marketing process as it relates to the hotel and casino industry.
• Knowledgeable in the various hospitality and gaming software packages and their capabilities, such as SDS, CMS, LMS and various point of sale programs.
• Thorough knowledge of gaming regulations of the State of Nevada and the Nevada MICS as they relate to all gaming areas.
• Thorough understanding of Title 31 of the Bank Secrecy Act as it relates to both gaming and non-gaming operations.
• Strong administrative, organizational and communication skills, sensitivity to Native American culture.
• Knowledge of computer software as it relates to customer databases and gaming spreadsheets.
• Knowledgeable in business law, contract law, labor law, insurance contracts and property and liability coverage requirements, and health and welfare coverage’s.
• Obtain and maintain all work cards as required by the company.
• Verify right to work in the United States.

Work Cards

• Gaming
• Alcohol Awareness
• Food Handler

Physical Requirements

• Frequently required to stand and sit.
• Use hands to finger, handle, or feel.
• Reach with hands and arms.
• Occasionally required to climb or balance and stoop or kneel.
• Frequently lift and/or move up to 10 pounds. 
• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment Conditions

The work environment is characterized as an office setting, where computers and standard office equipment will be supplied and used as a part of the job. The noise level in the work environment is usually moderate. The immediate work environment is smoke free; however a smoking environment does exist in the building.