Service Technician
DistributionNOW
- # Service TechnicianApplylocations: US ND Williston 5072 Owan Industrial Park Drtime type: Full timeposted on: Posted Yesterdayjob requisition id: R08770At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.START YOUR CAREER NOW.A Service Technician is a self-starter that will deliver the desired customer service experience, with service success that improves customer satisfaction, maximizes customer retention, and increases profitability.**JOB RESPONSIBILITIES:*** Provide service and customer support during field visits or dispatches* Tie workflow to schedule* Manage all on site installation, repair, maintenance, and test tasks* Diagnose errors or technical problems and determine proper solutions on equipment.* Produce timely and detailed service reports* Document processes* Operate vehicle in a safe manner and use field automation systems* Follow all company’s filed procedures and protocols* Cooperate with technical team and share information across the organization* Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.* Build positive relationship with customers**JOB REQUIREMENTS:*** High School diploma and/or equivalent in work experience* Excellent interpersonal skills, proficient in oral and written communications* Assembly experience preferred* Basic reading skills. Must be able to follow directions* Ability to troubleshoot, test, repair, and service technical equipment* Ability to perform work accurately and thoroughly* Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea* Ability to work flexible shifts and to adapt to changing work schedules* Familiarity with mobile tools and applications.**BENEFITS:*** Competitive Salary + bonus* 401(k)/ Retirement savings* Comprehensive Benefits (medical, dental, vision, life and disability coverage)* Career growth opportunities* Friendly work environment* Paid vacation/holidays
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Vacancy posted 1 day ago
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