Referral Associate

Why Victor?

• Learning Organization: Victor provides the best training for new grads and clinicians looking to begin their career!
• Leadership Development: Victor provides employees leadership training and promotes within! Many of our executive leadership team have been promoted from entry-level positions!
• Reimbursements: Victor provides reimbursements for license registration fees, CEUs, travel, internet/cell phone usage and more!
• Loan Forgiveness: Victor employees can apply for Public Service Loan Forgiveness!

Job Summary:

Under the direction of the Referral Supervisor, the Referral Associate is responsible for processing referrals in assigned Agency site(s) and/or region(s).

Essential Functions:

1. Provides general administrative support including: Maintaining complete and accurate data entry within established timelines, Providing effective phone coverage, Maintaining an effective filing system, and Monitoring and maintaining office supplies.
2. Communicates effectively with appropriate site personnel in a professional manner regarding assigned tasks that integrate with site processes.
3. Assists with administrative functions of intakes, completing paperwork and assisting with client files.
4. Identifies areas of improvement to maintain excellence in the administrative processes and makes suggestions to Administrative Supervisor.
5. Completes other duties as assigned.

Minimum Required Education and Experience:

1. Must possess a High School Diploma or general education degree (GED).
2. Must have six months of previous administrative support experience in a similar role.
3. Effective verbal and written communication skills.
4. Proficient in all Microsoft products.

Position/Site Requirements:

1. Must possess a valid California driver's license, personal automobile insurance and driving record that meets the standards outlined in the Agency’s Policy: Motor Vehicle Operating Standards.
2. Must be physically and mentally fit in accordance with the Agency’s Policy: Physical Fitness Standards and Examinations.. Must be willing to complete a Tuberculosis (TB) test and drug screening test.
3. Must complete a personal background investigation conducted by the State of California.
4. Must be willing to work within a culturally integrated workplace and be willing to respect human differences based upon protected classes as defined by state, federal and local laws, or any other condition that distinguishes people from one another.

Physical Requirements:

1. Have an adequate range of body motion and mobility to work in a residential, office or outdoor environment including standing and walking (even and uneven surfaces), alternating between standing and sitting for extended periods of time, bending, kneeling, twisting, reaching balancing and occasional carrying and lifting up to 25 pounds occasionally, and up to 10 pounds frequently.
2. Physically able to walk up and down stairs routinely.
3. Physically able to perform CPR and First Aid as trained.
4. Must be able to sit for prolonged periods of time in a vehicle for traveling to recreational activities, home visits, DCFS and court locations which may be up to 100 miles driving distance.
5. Requires the ability to utilize computer and telephone systems, which includes the coordination of eye and hand and fine manipulation by the hands and fingers for typing, writing and working with files.

Compensation:

• Pay Range: $22.59/per hour - $31.05/per hour (actual salary is dependent on verification of applicable experience above the minimum qualifications for the role)

Benefits:

• Low-cost Medical, Dental and Vision
• Life Insurance plan for employee and family
• 9 Paid Holidays, PTO, and Sick Pay
• Mental Health Day
• 5 Bereavement Days
• 3% Annual Salary Increases
• Costco Membership (Gold Star)
• Retirement Savings Plan (403B)
• 100% Employer Funded Retirement Plan
• Employee Assistance Program
• Mileage Reimbursement (.76¢ per mile)
• Working Advantage Discount Program
• Verizon Wireless Discount
• Tuition Assistance
• Employee Referral Bonus Program