Order Management Associate

Order Processing And Customer Support Representative

GoEngineer is a provider of the most compelling design platforms in the industry, deploying engineering software and 3D Printing technology to make the design process innovative, efficient, and intelligent.

Your key contributions in this role will be:

• Receiving and processing the sales orders and purchase orders in multiple CRM applications
• Verifying order details for accuracy
• Calculating custom discounts on orders
• Updating and maintaining customer order information
• Working closely to support our sales team
• Answering periodic phone calls

We are looking for candidates with the below experience and skills, however, even if you do not meet all the listed requirements, very interested candidates should still apply:

• Order processing or other administrative experience preferred
• Proficient computer skills including Microsoft Office products
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• Deadline driven with a sense of urgency and commitment
• Previous experience with CRM/ERP Systems is preferred
• Able to work standard business hours M-F, with ability and willingness to work (paid) overtime at the end of month/quarter/year

More about what GoEngineer offers:

At GoEngineer, we understand that our value comes from our employees, and we celebrate and respect their unique experiences. We are working to build a culture where both our employees and customers are centered in the work we do, and employees feel welcomed as they are from the first day.

Generous Benefits Include:

• Participation in GoEngineer's PTO program from day one of employment.
• 401(k) retirement plan with up to a 6% company match, 100% vested on day one.
• Comprehensive medical coverage, including PPO and High Deductible plans with FSA/HSA options and employer HSA contributions.
• Paid Family Leave, including paid pregnancy disability leave and paid parental bonding leave.
• Employer paid Life Insurance policy, & Short Term, and Long Term Disability insurance, with optional supplemental coverage.
• Dental and Vision insurance.
• Mental health, telemedicine with 24/7 access to medical providers, and wellness programs, including virtual therapy, nutrition counseling, and physical therapy.
• Fertility, adoption, and family building benefits.
• Employee Assistance Program (EAP) offering free, confidential counseling and support for mental health, legal, financial, and family needs.
• Optional voluntary benefits, including accident insurance, hospital indemnity, critical illness coverage, identity theft protection, pet insurance, plus student loan repayment and prescription cost savings programs.

To support a fair and efficient hiring process, we may use AI technology to summarize interviews and help our teams review information consistently. AI does not evaluate candidates or make hiring decisions. All decisions are made by our human hiring team.

Computer Aided Technology (CATI) (Now GoEngineer)