Implementation Project Manager II

Role Description

Flywire is seeking an experienced, self-motivated Project Manager to join our dynamic and growing team. As a Flywire Project Manager in Education, you will partner with colleges and universities to ensure the successful implementation of our suite of products. If you have previous experience in higher education project management, experience with SAAS based integrations, and want to launch your career in the exciting world of Fintech this is the role for you!

• The Project Manager’s primary objective is to review sales documentation, develop project plans, organize project resources, manage client relationships, and deliver successful projects.
• Proven ability to plan, organize, drive, and fully execute on simultaneous multi-phase projects from end to end.
• After the contract is executed, manage and deliver projects on time, within scope, and within budget for our education partners.
• Coordinate with and manage solutions consultants, technical implementation managers, product management, relationship management, engineering support, and third-parties/vendors to develop project scope and plans, and client objectives all while gauging technical feasibility.
• Effectively manage client expectations, project risk levels, and communication across internal and external stakeholders.
• Provide accurate, timely, and detailed weekly status updates to management, including progress against the project plan, timeline changes, risks, issues, and upcoming milestones.
• Work in collaboration with various internal departments to identify needed improvements, recommend solutions, and escalate items to Director/VP as appropriate.

Qualifications

• BA/BS degree (required)
• 5+ years of project management experience
• A background working for a SaaS based company or in Higher Education (preferred)
• Excellent client-facing and internal communication skills (written and oral)
• Strong organizational skills, including attention to detail and multi-tasking
• Can work independently and be self-motivated.
• Baseline understanding of technology — e.g., SQL, databases, APIs, Web Services, SFTP, file troubleshooting, infrastructure and enterprise systems
• Working knowledge of Agile, SDLC, and other software development methodologies
• Knowledge of Peoplesoft, Colleague, Ellucian, and Banner products is preferred
• Located within EST or CST Time zones to ensure real-time communication and overlap with key UK and US education partners.

Requirements

• Technologies We Use: Apple (Computers), Smartsheets, JIRA, Sumologic, Google Suite, Box, Salesforce, and Zendesk

Benefits

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)