Executive Assistant & Implementation Manager

THE FOUR MAIN RESPONSIBILITIES

• Organize and prioritize executive responsibilities, email, schedules, meetings, travel, and correspondence.
• Identify bottlenecks and independently resolve, route, or escalate matters to keep work moving.
• Maintain company records, meeting minutes, important documents, and confidential information.
• Coordinate company events, employee recognition, client gifts, and professional relationship follow-ups.

• Serve as a thinking partner to the President by helping develop ideas, evaluate options, and solve problems.
• Research opportunities, recommend improvements, and identify practical technologies and tools.
• Help establish priorities and convert conversations into clear decisions, owners, deadlines, and action plans.

• Take ownership of special projects from concept through completion.
• Develop implementation plans, coordinate resources, establish deadlines, and ensure follow-through.
• Projects may include sales and marketing, employee timekeeping, equipment tracking, property maintenance, company newsletters, bonus programs, AI initiatives, SOP development, and warehouse organization.

• Maintain an organized system for tracking projects, assignments, decisions, and commitments.
• Follow up with employees, vendors, and the President to ensure responsibilities are completed.
• Identify stalled projects, recommend solutions, and keep approved initiatives moving forward.
• Organize project files and workflows using Microsoft Teams and other Microsoft 365 applications

QUALIFICATIONS

• Minimum five years of experience in executive assistance, project coordination, business operations, or a comparable role.
• Proven ability to independently manage projects and follow through to completion.
• Excellent organizational, communication, research, and problem-solving skills.
• Strong proficiency in Microsoft Outlook, Word, Excel, Teams, and SharePoint.
• Sound judgment, discretion, confidentiality, and the ability to manage competing priorities.
• Comfort interacting professionally with executives, employees, customers, vendors, and outside professionals.
• Experience supporting an entrepreneur or business owner is strongly preferred.
• Experience with AI tools, Microsoft Lists, workflow improvement, or process documentation is a plus.

THE PERSON WHO WILL SUCCEED IN THIS ROLE

• Demonstrates high integrity, discretion, and reliability.
• Takes proactive ownership rather than waiting to be told every next step.
• Uses sound judgment and communicates clearly when priorities or expectations conflict.
• Is organized, resourceful, detail-oriented, and consistent in follow-through.
• Respectfully offers different perspectives and welcomes candid discussion.
• Takes pride in delivering completed results, not simply staying busy.

OUR CULTURE

• Do the right thing.
• Do the best you can.
• Show others that you care.

HOW TO APPLY

• Why your experience is a strong match for this position.
• Why you believe you would be successful working in a high-accountability, entrepreneurial environment.
• One specific example of a project you personally took from idea through implementation and completion.