Business Services Specialist I (NextGear Capital)

Company Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Services Specialist I

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The Business Services Specialist I is responsible for the accurate and efficient processing of incoming vehicle titles and associated documents. This includes preparing and scanning titles into the system, verifying VIN information, associating titles to individual barcoded folders, filing and retrieving folders, auditing title inventory, and shipping or releasing titles.

Essential Duties and Responsibilities

• Process, sort, and distribute incoming mail.

• Perform data entry.

• Prepare titles and associated documents for scanning.

• Scan, verify, and associate titles with barcoded folders.

• File folders within a secure vault repository.

• Retrieve folders and documents from a secure vault repository.

• Print waybills and process outgoing title shipments/releases.

• Operate mail processing equipment.

• Clean and maintain equipment (e.g., scanners).

• Organize and maintain a clean workspace.

Knowledge, Skills, and Abilities

• Strong organizational skills and attention to detail.

• Ability to type and use a 10-key keypad preferred.

• Effective communication skills and a strong customer service orientation.

• Ability to balance team and individual responsibilities; demonstrate objectivity and openness to others' viewpoints; give and receive feedback constructively; support team success; build morale; and contribute to team goals and objectives.

• Ability to adapt to changes in the work environment, manage competing demands, adjust approaches as needed, and respond effectively to frequent changes, delays, or unexpected events.

• Ability to monitor work for quality, ensuring accuracy and thoroughness.

• Ability to complete work in a timely manner while working in a fast-paced production environment.

• Adherence to policies and procedures; completion of administrative tasks accurately and on time; and support of organizational goals and values.

Education and Experience

• High School Diploma/GED

• Generally, less than 2 years of experience

• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

Physical Demands

• Ability to sit, stand, bend, reach, and pull folders for extended periods.

• Ability to perform routine and repetitive production work.

• Ability to lift up to 35 pounds and push or pull up to 1,200 pounds using a lift jack.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.