Coding Supervisor

Vaco is hiring for a Coding Supervisor in Jacksonville, Florida. This is a direct hire opportunity with a hybrid work environment.

Position Summary
The Coding Department Supervisor is responsible for leading the daily operations, quality assurance, and performance of the coding team within a high-volume physician practice. This role ensures accurate, compliant, and timely coding of professional services, with a strong emphasis on Evaluation & Management (E&M) and orthopaedic surgery coding.

The Supervisor serves as a key liaison between providers, coders, auditors, and revenue cycle leadership to optimize reimbursement, reduce denials, and ensure audit readiness.

Key Responsibilities
Leadership & Team Management
• Supervise, mentor, and develop a team of certified coders.
• Monitor coding productivity, quality, and turnaround times.
• Conduct performance evaluations, coaching, and ongoing training.
• Assist with recruitment, onboarding, and retention of coding staff.

Coding Quality & Compliance
• Ensure accurate assignment of CPT, ICD-10-CM, and modifiers.
• Oversee E&M leveling accuracy, including MDM and time-based coding.
• Review orthopaedic surgical coding for accuracy (bundling, global periods, modifiers).
• Maintain compliance with payer guidelines, CMS regulations, and internal policies.
• Partner with internal and external auditors on coding reviews and audits.

Provider Collaboration & Education
• Educate physicians and APPs on documentation requirements.
• Provide feedback on coding opportunities and documentation gaps.
• Support initiatives to improve documentation quality and reduce audit risk.

Revenue Cycle Integration
• Collaborate with billing, AR follow-up, and denial teams to resolve coding-related issues.
• Identify trends in denials, downcoding, and underpayments.
• Implement process improvements to enhance charge capture and reduce revenue leakage.

Reporting & Analytics
• Track and report on key performance indicators (KPIs):
o Coding accuracy and productivity 
o E&M utilization trends vs benchmarks
o Denial rates and root causes
o Audit findings and risk areas
• Present actionable insights to leadership.

Qualifications
Required
• Certified Professional Coder (CPC) or equivalent (CCS-P preferred)
• Minimum 5+ years of professional coding experience
• Minimum 2+ years of leadership or supervisory experience
• Strong knowledge of:
o CPT, ICD-10-CM, HCPCS coding systems
o E&M guidelines and documentation requirements
o Surgical coding and modifier usage
o NCCI edits and payer policies (Medicare, commercial, WC)
• Experience with EMR/PM systems

Preferred
• Orthopaedic surgery coding experience strongly preferred
• Experience in high-volume physician practices

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.