Patient Onboarding Specialist (Sales)

Job Description $37,000–$100,000/year (base + bonuses) | Full-time, M–F | In-person Atlantic TRT is a fast-growing telehealth clinic helping men reclaim their energy, focus, and confidence through testosterone replacement therapy and hormone optimization. We're expanding our team and looking for a driven, personable Patient Onboarding Specialist to be the first real conversation a new patient has with us — and the reason they follow through. What You'll Actually Be Doing This is a sales role wearing a healthcare hat. You'll be the voice that turns curious leads into committed patients: Call and text prospective patients to kick off their onboarding Walk them through the process — labs, telehealth visits, treatment planning — and handle their questions and hesitations Collect health and lifestyle info and get intake forms completed Follow up (and follow up again) until patients complete every required step Keep clean, accurate records in our CRM Hand off smoothly to our clinical team once a patient is ready What Success Looks Like You're closing conversations, not just having them. You hit your follow-up cadence without patients feeling chased. You can talk comfortably about sensitive health topics without making people feel judged or rushed. What We're Looking For 2+ years in sales or client-facing roles — health, wellness, or service-based sales is a big plus, but we'll take a proven closer from any industry Strong phone presence and real listening skills (not a script-reader) Comfortable with a performance-driven pace and comp structure Organized enough to manage dozens of patient workflows at once Genuine interest in men's health, wellness, or telehealth is a plus, not a requirement Compensation & Benefits $37,000–$100,000/year — base salary plus uncapped bonuses Paid training — we set you up to actually hit your numbers Paid time off Real advancement path as we scale nationally — this isn't a dead-end seat Why Atlantic TRT We're growing fast and building the team now, which means early hires grow with us. You'll have autonomy, a real product people genuinely need, and a comp plan where your effort shows up in your paycheck. Application Question(s): What experience do you have in the health and wellness industry? Tell us about your background in a sales position — what did you sell, and how did you perform against goal? #J-18808-Ljbffr Atlantic TRT