Administrative Assistant

Job Description

Job Description

We are seeking an Administrative Assistant to join our thriving mental health group practice in Richmond, Virginia! We’re looking for a motivated, friendly, detail-oriented individual to manage our office. You will perform clerical and administrative functions while interacting with patients and team members on a daily basis.

Company overview:

Therapeutic Counseling and Consulting is a new and growing small group practice in Glen Allen, Virginia. We aim to provide compassionate and culturally competent care to individuals, couples, and families within the community and the entire state of Virginia via in person and telehealth visits.

Responsibilities:

• Greeting patients, checking them in, and helping them get comfortable upon arrival
• Answering and returning incoming client phone calls, messages, and emails
• Scheduling client appointments
• Coordinating with external team for insurance verification
• Entering data/information into the scheduling system
• Manage inventory and supplies
• Scanning records into EHR system
• Entering payments and mailing patient billing statements
• Assist with insurance billing when needed
• Develop and implement organized filing systems
• Perform all other office tasks

Qualifications:

• Great interpersonal skills and comfort in talking with new people
• Excellent organization and time management skills
• Confidence to work independently coupled with openness to constructive feedback
• The ability to think on your feet and problem-solve without explicit guidance
• “Tech savvy” with Office suite, social media, PDF software, etc.
• Ability to prioritize and multitask
• Strong attention to detail

Highly Preferred Qualifications:

• Medical billing experience
• Experience in a mental health practice

Benefits: (applicable for full time employees)

• 401k Retirement Plan
• 80 hours of PTO for full time employees after 90 days
• Medical, Dental and Vision

Work Location:

Physical location: 6802 Paragon Pl, Richmond, VA 23230

Company's website:

About Therapeutic Counseling & Consulting (TC&C)
At TC&C, we believe in Hope, Healing, and Human Connection. We are a mid-sized, thriving group practice in Richmond, Virginia, committed to providing compassionate, evidence-based care to individuals, couples, and families across the state. Our diverse team includes fully licensed providers, residents in counseling, student interns, and psychiatric nurse practitioners who work together to support the mental, emotional, and relational well-being of our community.

Company Description

About Therapeutic Counseling & Consulting (TC&C)\r\nAt TC&C, we believe in Hope, Healing, and Human Connection. We are a mid-sized, thriving group practice in Richmond, Virginia, committed to providing compassionate, evidence-based care to individuals, couples, and families across the state. Our diverse team includes fully licensed providers, residents in counseling, student interns, and psychiatric nurse practitioners who work together to support the mental, emotional, and relational well-being of our community.