General Manager
18059 Jersey Mike's Redmond Ridge
Job Description
Job Description
At Jersey Mike's, we're more than just a sub shop—we're a team built on great food, great people, and a commitment to our communities.
Since 1956, Jersey Mike's has been serving authentic, fresh sliced subs while creating a culture centered around teamwork, personal growth, and giving back. Our General Managers are the leaders who bring that culture to life every day by developing people, delivering exceptional guest experiences, and driving outstanding restaurant performance.
If you're a passionate leader who enjoys coaching teams, building a positive workplace, and achieving results, we'd love to meet you.
What You'll Do
As a General Manager, you'll be responsible for leading all aspects of your restaurant while creating an environment where both guests and team members thrive.
Your responsibilities include:
Leading the overall operation and performance of your restaurant
Hiring, training, coaching, and developing a high-performing team
Creating a positive, engaging workplace culture built on teamwork, accountability, and respect
Delivering an exceptional guest experience and ensuring every customer receives a "Sub Above" experience
Driving sales growth while managing labor, food costs, and overall profitability
Ensuring consistent execution of Jersey Mike's standards for food quality, cleanliness, and customer service
Managing inventory, ordering, and cost controls to support restaurant performance
Maintaining compliance with food safety, sanitation, and company operating standards
Developing future leaders by coaching Crew Members, Shift Leaders, and Assistant Managers
Building strong relationships within the local community while representing the Jersey Mike's brand
Analyzing restaurant performance and implementing action plans to achieve operational goals
Partnering with your Regional Manager to continuously improve results and develop your team
What We're Looking For
We're looking for leaders who:
Have previous restaurant management experience, preferably as a General Manager, Assistant Manager, or multi-unit leader
Have a proven track record of leading high-performing teams
Are passionate about developing and mentoring others
Lead with integrity, accountability, and a positive attitude
Thrive in a fast-paced, guest-focused environment
Understand restaurant financials, including labor, food cost, sales, and profitability
Have strong communication, organizational, and problem-solving skills
Take ownership of results and continuously look for opportunities to improve
Create a culture where team members feel supported, valued, and motivated
Experience with quick-service or fast-casual restaurants is preferred, but we welcome leaders from other hospitality and retail environments who have a passion for people and operational excellence.
Requirements
Previous restaurant management experience required
Flexible availability, including mornings, evenings, weekends, and holidays
Reliable transportation and dependable attendance
Ability to stand for extended periods and lift up to 50 pounds
Must meet applicable age requirements for operating certain equipment where required by state or local regulations
Food safety certification may be required and will be provided or supported if applicable
Why Join Jersey Mike's?
At Jersey Mike's, we believe our General Managers are the foundation of our success. We invest in our leaders by providing the training, support, and resources they need to build successful teams and rewarding careers.
Benefits and perks may include:
Competitive salary
Performance-based bonus opportunities
Medical, dental, and vision insurance*
Leadership development and ongoing training
Opportunities for advancement into Regional Manager and multi-unit leadership roles
Team member meal discounts
A supportive, team-focused culture committed to your success
*Benefits may vary by location.
Our Culture of Giving
Giving back is at the heart of Jersey Mike's. We believe in serving not only great food, but also our neighbors and the communities we call home. From local partnerships to community events and fundraising efforts, our restaurants are committed to making a positive impact.
As a General Manager, you'll help lead those efforts by building strong teams, delivering exceptional hospitality, and creating meaningful connections within your community.
If you're ready to lead with purpose, inspire others, and build a rewarding career with Jersey Mike's, we'd love to have you on our team.
This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
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