Sr. Manager of Operations

About the Voith GroupThe Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 20,700 employees, sales of 4,8 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.Voith Paper is hiring for:Sr. Manager of OperationsWest Monroe, LAInterested to learn about Voith? Check out our video " Voith careers" on YouTube.Reasons you’ll love working here:Flexibility with Work/Life BalanceCompetitive Compensation and Benefits Package401K with generous company matchClimate-Neutral Footprint WorldwideTuition reimbursementSummary:The Sr. Manager of Operations leads all aspects of the West Monore, LA production facility, which employs approximately 100 team members who support the paper industry by performing mechanical services and producing covers for paper machine rolls.This role is accountable for achieving annual targets for safety, quality, efficiency, production, and profitability, while ensuring that a clear strategy and operational plan are developed, communicated, and effectively executed. The Senior Manager also leads and develops the site leadership team to drive consistent performance and continual improvement.Key Responsibilities:Leadership & CultureProvide clear direction aligned with site strategy, goals, and commitments, with a strong emphasis on safety, quality, and financial performance.Foster a high‑performance, professional, collaborative, and inclusive work environment.Drive employee engagement through transparent communication on business objectives, performance status, and individual impact.Recognize and reward excellent performance while maintaining accountability for results.Maintain and execute succession plans, including development actions for high‑potential employees and corrective actions for performance gaps.Initiates the development of documented solutions to address gaps in safety, quality, or financial performance.Operational ExcellenceEnsure consistent achievement of safety, quality, production, and efficiency targets.Identify and optimize the critical aspects of the operation through timely, data‑driven decision‑making.Lead the development of documented solutions that address gaps in safety, quality, or financial performance.Ensure standardized systems and continuous improvement practices (Lean, OE) are embedded across the operation.Manage the site financial performance with close collaboration with site controlling.Customer & Stakeholder EngagementPartner with sales and product management to understand and meet customer expectations for delivery and quality.Lead improvement projects at the site, including capital projects.Strategic Communication & Performance ManagementCommunicate regularly with employees and the leadership team regarding business results, performance levels, and operational priorities.Promote clarity of expectations, alignment to goals, and understanding of performance drivers and hold the team to account for those results. Creates an environment where employees are rewarded for excellent performance and corrective actions are developed for performance deficiencies.Demonstrate familiarity with skills-based pay systems.RequirementsExperience & EducationMinimum of 5 years of leadership experience, including at least 1 year in operations management.Bachelor's degree in a technical or business discipline, or equivalent experience required.Technical & Analytical SkillsKnowledge and experience with execution of operational excellence, lean manufacturing, and continuous improvement practices required.Demonstrate familiarity with AI and low‑code technologies; experience with tools such as MS Copilot, Power Apps, or MS Forms preferred.Proficiency with MRP/ERP systems and data analytics tools, including JD Edwards, Power BI, and Pyramid BI.Ability to extract, analyze, and interpret data to support decision‑making.Leadership & Interpersonal SkillsProven ability to coach, mentor, and develop employees at all levels.Demonstrate problem‑solving and project management capabilities.Foster positive customer relationships through strong communication and service-focused support.Demonstrate high attention to detail and excellent people-management abilities.Physical Demands & Work EnvironmentAble to talk and hear in an industrial environment with moderate noise levels.Able to stand, walk, and sit frequently; occasional reaching, lifting, stooping, and crouching.Visual requirements include close, distance, peripheral vision, depth perception, and the ability to adjust focus.Ability to work full‑time onsite at the West Monroe, LA facility.Ability to travel occasionally domestically and internationally.* This job description is not all encompassing; however, it is intended to be a general description of the responsibilities of this position.Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.