AP, AR Customer Service

Job Description

Job Description

Job Title: Accounts Payable, Receivable & Customer Service Specialist
Job Overview
We are seeking a versatile, on-site Specialist to manage our distribution company's daily financial transactions and customer interactions. You will handle the full cycle of accounts payable and receivable while ensuring smooth communication with our logistics partners and clients.
Key Responsibilities
Distribution Accounting (AP/AR)
•\tProcess vendor invoices and match them with receiving logs and bills of lading.
•\tAudit freight bills to ensure accurate shipping charges and pricing.
•\tSchedule vendor payments while optimizing cash flow and early-payment discounts.
•\tGenerate client invoices accurately reflecting shipped orders and fuel surcharges.
•\tApply daily payments received via ACH, checks, and wire transfers.
•\tManage collections by calling accounts with past-due balances to secure payment.
Customer Support & Desk Operations
•\tAnswer phone calls regarding order billing, credits, and account balances.
•\tResearch short-payments and chargebacks related to shipping damages or shortages.
•\tIssue credit memos after verifying product returns with the warehouse team.
•\tMaintain physical files of invoices, receipts, and shipping documents on-site.
•\tCollaborate daily with sales and warehouse teams to resolve order discrepancies.
Qualifications
•\tExperience: 2+ years of AP/AR experience, preferably within distribution or supply chain.
•\tLocation: 100% on-site at our facility; reliable daily attendance is required.
•\tSoftware: Proficiency with ERP distribution software and Microsoft Excel.
•\tSkills: Strong numerical accuracy, conflict resolution, and data entry speed.
•\tTraits: Ability to multitask in a fast-paced, high-volume environment.