Customer Service Specialist - Orlando, FL

Job Posting

Job Information

Date Opened 05/14/2026

Job Type Full time

Industry Customer Service

Work Experience 0-1 year

Salary $18.00/per hour

City Orlando

State/Province Florida

Country United States

Zip/Postal Code 32810

Job Description

We are looking for energetic individuals that have an interest in providing our clients patients with excellent customer service from your secured home office who want to help schedule healthcare appointments. Requirements Must speak English & Spanish fluently. Be able to type 40 words per minute or more. Must be able to sit for extended periods of time in a chair. Benefits Everyone needs time to relax and enjoy life and at XACT, we're firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. Although we're open 24 hours a day, we believe in flexible scheduling that integrates work into your life not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer. Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. Smile confidently! XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you'll find one that fits your needs and makes you grin. We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value. In addition to standard insurance options, we also provide supplemental products through Allstate including accident, disability, and other coverage choices. Relax it's expected. We're happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work. We're just one big family here, so pull up a seat and join in. As a team member not an independent contractor you can count on us for support. Whether you're working in our contact centers or from your home office, we'll equip you with the tools, technology, and 247 support you need to succeed.