Customer Support Representative

Job Description

Job Description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Customer Support Representative to work at a leading organization in Lebanon, TN . Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate: $16.00 – $18.00 per hour, depending on experience Shift: 7:30 am – 4:30 pm Monday to Friday Why you should apply to be Customer Support Representative:

• Competitive pay rate with opportunities for growth based on experience.
• Supportive work environment with a focus on teamwork and professional development.
• Opportunity to gain valuable experience in customer service, order processing, and warehouse operations.

What’s a typical day as Customer Support Representative? You’ll be:

• Processing customer orders accurately in the system and coordinating with warehouse staff as needed.
• Entering and updating data for customer accounts, purchase orders (POs), invoices, and account reconciliations.
• Responding to customer inquiries professionally via phone and email, ensuring excellent service.
• Communicating and documenting order status, inventory, and shipping details accurately.
• Reconciling customer accounts and invoices, assisting with any discrepancies.
• Maintaining knowledge of warehouse operations to support order fulfillment and resolve issues.
• Performing other administrative duties to support office and warehouse teams as needed.

This job might be an outstanding fit if you:

• Have previous experience in customer service, order processing, or as a Customer Service Representative 
• Are proficient in computer skills, especially Excel, and can perform accurate data entry.
• Possess knowledge of warehouse practices or have prior exposure to warehouse environments (preferred).
• Demonstrate excellent attention to detail and strong organizational skills.
• Communicate effectively and professionally, both verbally and in writing.
• Can multitask and resolve customer issues efficiently.

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Customer Support Representative today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Put your skills to work.

There are a lot of different light industrial jobs out there. Kelly® Professional & Industrial recruiters are focused on only offering opportunities with companies that provide competitive pay, safe work environments, and cultures that recognize your value. Whether you’re looking for flexible shifts, performance bonuses, or a progressive work culture-we’re dedicated to finding the very best opportunities for you.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.