Administrative Assistant

Job Description

Job Description

Our law firm is seeking a professional, personable, and detail-oriented Administrative Assistant to join our team. We are looking for more than someone who can answer phones and prepare documents. We want someone who understands the importance of excellent client service, communicates with compassion, and takes pride in helping our office run efficiently. As an important part of our team, you will often be the first point of contact for our clients. Your ability to make a positive first impression, listen attentively, and treat every person with courtesy and respect will make a meaningful difference.

 

Responsibilities

• Answer phones and communicate with clients professionally.
• Greet visitors and provide a welcoming front-desk experience.
• Prepare, proofread, and format correspondence and other documents.
• Scan documents and maintain electronic files.
• Perform general administrative and clerical duties to support the daily operations of the firm.
• Communicate effectively with clients, attorneys, staff, and outside contacts.
• Manage multiple responsibilities, prioritize tasks, and respond effectively to interruptions and changing demands.
• Maintain confidentiality and exercise discretion when handling sensitive information.
• Identify and resolve routine problems, anticipate needs, and follow through on assigned tasks.

 

Preferred Qualifications

• Excellent interpersonal skills and experience working with the public or providing customer service.
• Empathy and patience, with the ability to interact professionally with people who may be experiencing stressful or sensitive situations.
• Strong verbal and written communication skills, including a professional telephone manner and attention to detail.
• At least one year of administrative support experience.
• Organization and multitasking ability, with the judgment to prioritize competing demands.
• Problem-solving skills and initiative, including the ability to recognize an issue and take appropriate action.
• Computer proficiency and the ability to learn new programs and technology.
• Dependability, professionalism, and a strong work ethic.
• Discretion and respect for confidentiality.
• A positive attitude and the ability to work both independently and as part of a team.
• Experience with electronic document management.

\nCompany Description

Black & Jones serves clients that are in need of help with workers' compensation, social security disability or VA claims.

Company Description

Black & Jones serves clients that are in need of help with workers' compensation, social security disability or VA claims.