Merchandising Lead

Position Summary What you'll do: Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self-service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company's products and services. Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines. Ensures compliance with company policies and procedures, supports the Open Door Policy, participates in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Receives and stocks supplies and merchandise from distribution centers and vendors, organizes and maintains the sales floor, utilizes equipment, merchandising, and completes paperwork logs and other documentation. Maintains safety of facility according to company policies and procedures, conducts safety sweeps, follows procedures for forklift spotting and handling, disposes of hazardous materials, follows steel standard guidelines, and reports unsafe situations. Ensures maintenance of the sales floor and merchandise presentation, properly handles claims and returns, zones the area, stocks, arranges, and organizes merchandise, sets up cleaning and product displays, removes damaged goods, signs and prices merchandise, identifies shrink and damages, secures fragile and high-shrink merchandise. Monitors food and merchandise quality, ensures product rotation, code dating, product recalls, and sanitation standards are followed. Oversees the picking and staging of club pick up orders, ensures products are selected and staged per policy. Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers and partners. Demonstrates compliance with company policies, procedures, and ethics, uses Open Door Policy, assists management with correcting ethical and compliance issues. Leads and participates in teams, coordinates work assignments, provides feedback, models change adaptation. Embraces diversity, builds trusting relationships, communicates with impact, strengthens teams, acts with integrity, delivers results, serves customers and members, and strives for excellence. Benefits At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at Compensation The hourly wage range for this position is $21.00 to $29.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications Must be 18 years of age or older. 6 months retail experience AND 6 months customer service experience. Preferred Qualifications Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others. Primary Location 7001 GATEWAY BLVD W, EL PASO, TX 79925-5603, United States of America. Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr