Customer Care Representative

Customer Care Representative

Join our customer service team in League City, TX. We are seeking a customer care representative to support a high-volume service center that assists customers across life and annuity products. This role is based on site in League City, Texas and plays a key part in delivering accurate, compliant, and compassionate service to our policyholders and authorized parties.

At American National, we put our values FIRST: Financial Strength, Integrity, Respect, Service, and Teamwork. If you're passionate about helping others and want to be part of a team that truly values people, this is a great opportunity to grow your career with us.

What You'll Do

• Answer incoming calls and provide support related to life and annuity policies
• Process payments and update account information accurately and timely
• Provide clear, compliant information to policyholders, beneficiaries, and other authorized parties
• Support policy servicing needs such as applications, payment plans, and policy updates
• Navigate multiple systems to research and resolve inquiries
• Assist with special projects and additional support needs as assigned

What We're Looking For

• High school diploma or equivalent
• Customer service experience in insurance, banking, finance, retail, food service, or other fast-paced service environments
• Strong communication skills, attention to detail, and ability to multitask
• Comfort using multiple computer systems and Microsoft Office tools

Why American National?

• Comprehensive training and ongoing support
• Competitive benefits package
• Casual, team-focused work environment with opportunities to grow

Ready to make a difference? Apply today and join a team built on integrity, service, and teamwork.