Patient Account Representative

UMC Health System

Wisconsin

# Patient Account RepresentativeApplylocations: Business and Technology Centertime type: Full timeposted on: Posted Todayjob requisition id: R21328We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas.JOB SUMMARY: Ability to communicate both verbally and in writing, mainframe computer skills, basic accounting and detailed clerical skills and good customer relation skills. Manage the in network and out of network accounts according to third party payer rules, and to comply with MTALA rules and regulation. Have knowledge, and an understanding of medical and third party payer terminology. REPORTS TO: JOB SPECIFIC RESPONSIBILITIES: • Manage and have knowledge of all contracts particular to your desk. • Determine if correct reimbursement has been submitted by the payer and/or if credit is due to incorrect proration. • Use the correct transaction codes when adjustments are required on a visit. • All mail received should be worked within 48 hours from received stamped date. • Inform Supervisor or Director of large dollar adjustments, at least weekly, utilizing the high dollar adjustment spreadsheet. Documentation is required either in NB or as a comment on the transaction adjustment. • Work as a team member to ensure departmental cash collections goals are met or exceeded; this includes proper handling of credit balances. • Work all hold bills assigned to you in a timely manner. • Inform your Supervisor or Director of any reoccurring problems or issues immediately. • Run your ATB twice a month to check for problem visits. • Follow-up on visits that have no follow-up activity after the 28th date of the visit being billed. • Document your work in Notes B consistently and in detail for all accounts worked. • Letters requesting additional information from the patient or insured should be utilized only when you are unable to reach by phone or calls are unreturned. This is to ensure claims are billed and paid timely. • All refunds should be worked promptly, and the Refund worklist should be kept at 50k or less. • Assist with the Credit Balance report which prints weekly and is disbursed accordingly. • Manage and comply with all rules and regulations specific to the accounts you are assigned. • Attach all implant invoices and supportive documentation to the claim and submit promptly per contract with each payer. • Retain and maintain all third-party payer remittance and status reports that you are in receipt of. • Consistently identifies accurate FSC/Plan for visits, ensures patient’s account is billed accurately by consistently utilizing “AW” function, and strives to be proactive by educating departments as needed on accuracy of FSC/Plan assignment. • Always set an example of teamwork and a professional attitude. EDUCATION AND EXPERIENCE: • High school graduate or equivalent required • Some college preferred REQUIRED LICENSURES/CERTIFICATIONS/REGISTRATIONS: None SKILLS AND ABILITIES: • Ability to communicate both verbally and in writing • Computer skills • Basic accounting and detailed clerical skills • Highly technical and problem-solving skills • Ability to handle change within the workplace INTERACTION WITH OTHER DEPARTMENTS AND OTHER RELATIONSHIPS: Internal: This position requires interaction with most other UMC departments, medical staff, technical personnel at TTUHSC and PNS. External: This position also may interact with technical support analysts employed by contracted hardware and software vendors and Texas Workers Compensation Commission. PHYSICAL CAPABILITIES: Work is of medium demand, walking, sitting, and standing most of the time while on - duty. Occasional lifting of equipment is required. Adequate hand/eye coordination and fine motor skills required for typing. Verbal communication and hearing are essential in dealing with co-workers and customers. ENVIRONMENTAL/WORKING CONDITIONS: Works in a well-lighted, heated, and ventilated building. DIRECT REPORTS:UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
J-18808-Ljbffr UMC Health System

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Patient Account Representative in Wisconsin vacancy

Patient Account Representative
## Patient Account RepresentativeApplylocations: Business and Technology Centertime type: Full timeposted on: Posted Todayjob requisition id: R21328We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies...
Suggested
Contract work
Local area
Immediate start
UMC Health System
Wausau, WI
4 days ago
PATIENT ACCESS REPRESENTATIVE
...Casual Patient Access Representative Burnett Medical Center is currently looking for a casual, as-needed Patient Access Representative to work in our Patient Access department. Casual, fill-in; May include some evenings/weekends Greet, register, and schedule patients...
Suggested
Casual work
Afternoon shift
Burnett Medical Center
Grantsburg, WI
2 days ago
Patient Access Representative I
...than a career, it's a calling.** WI-SSM Health St. Clare Hospital - Baraboo **Worker Type:** PRN **Job Highlights:** **PRN Patient Access Representative - SSM Health St. Clare Hospital - Baraboo** **Schedule** : Variable shift times and days: 6:30am - 3pm, 9am - 5:30pm, 9...
Suggested
Hourly pay
Work experience placement
Relief
Flexible hours
Shift work
SSM Health
Baraboo, WI
10 hours ago
Patient Access Representative
...Patient Access ClerkAs a Patient Access Clerk at Amery Hospital & Clinic, you will assist patients in admissions, check-in, registration and scheduling functions, as well as address inquiries via telephone, email or fax. The Care Model Process (CMP) guidelines are to be...
Suggested
Casual work
Work at office
Shift work
Weekend work
Afternoon shift
HealthPartners
Clear Lake, WI
5 days ago
Patient Access Representative
...Patient Access Representative Methodist Hospital is looking to hire a Patient Access Representative to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day....
Suggested
Work at office
HealthPartners
Clear Lake, WI
3 days ago
Patient Access Representative
...Group Baraboo **Worker Type:** PRN **Job Highlights:** Float PRN Patient Access Rep, filling in where needed at various desks. **Job... .... + Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. + Performs...
Hourly pay
Work experience placement
Relief
Flexible hours
Shift work
Day shift
SSM Health
Baraboo, WI
2 days ago
Patient Benefits Representative
...Overview The US Oncology Network is looking for a Patient Benefits Representative to join our team at Texas Oncology. This full‑time position will... ...referral approval codes prior to each treatment. Review patient account balance and notify front desk of patients to meet with....
Full time
Work at office
Monday to Friday
Shift work
US Oncology Network-wide Career Opportunities
Wausau, WI
2 days ago
Patient Access Representative
...Patient Access Representative Stoughton Health has an excellent opportunity for a Patient Access Representative to join our Registration team... ...Stoughton Hospital. This position establishes hospital billing accounts and accurately charges for services that are rendered....
Full time
Work at office
Monday to Friday
Flexible hours
Shift work
Stoughton Health
Stoughton, WI
2 days ago
Patient Accounts Representative
...Patient Accounts Representative The Patient Accounts Representative is responsible for monitoring patient accounts and assisting families with account balances, payments, and payment requirements. This position reviews account reports and ledgers, contacts families...
Full time
Part time
Work at office
Tender Touch Therapy LLC
Racine, WI
1 day ago
Patient Access Representative
...Worker Type: Regular Job Highlights: This full-time Patient Access Rep will work at Wisconsin Fond du Lac Regional Clinic... ...authorization. Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions....
Hourly pay
Full time
Work experience placement
Flexible hours
Shift work
Day shift
SSM Health
Fond Du Lac, WI
3 days ago
Per Diem Patient Access Representative Associate
$16 - $29 per hour
...Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes... ..., WI Job Summary: Responsible for greeting and welcoming patients in person. Provides a standard registration process by...
Hourly pay
Daily paid
Minimum wage
Full time
Part time
Work experience placement
Work at office
Local area
Relocation package
Monday to Friday
Shift work
Night shift
Day shift
Afternoon shift
UnitedHealthcare
River Falls, WI
20 hours ago
Patient Outreach Representative
Responsibilities The Patient Outreach Representative (POR) is the first to interact with patients creating a friendly, caring culture with exceptional service. Operates in a high volume, contact center environment to reach unscheduled patients to get them scheduled....
Jobtailor
Wisconsin
1 day ago
Patient Access Representative - Clinic Call Center - Full-time
$16.99 - $24.2 per hour
Patient Access Representative - Clinic Call Center - Full-time Job Category : Clerical/Administrative Requisition Number : PATIE001702 Posted : July 30, 2026 Full-Time On-site Locations Showing 1 location Sturgeon Bay, WI 54235, USA Pay or shift range: $16.99 USD to $2...
Full time
Work experience placement
Monday to Friday
Shift work
Door County Medical Center
Sturgeon Bay, WI
4 days ago
Patient Accounts Representative
Patient Accounts Representative POSITION PURPOSE Prepares and submits properly executed claims to appropriate payers on a timely basis while ensuring payer-specific billing requirements are met. Verifies insurance eligibility while resolving any issues related to open claims...
Work at office
Froedtert South, Inc.
Kenosha, WI
5 days ago
Part Time Patient Registration Representative
Location: Ascension NE Wisconsin Mercy Shift Hours: Variety of Shift Available What you'll do: Serve as the first point of contact for patients, managing phone calls and computer-based check-ins with accuracy and efficiency. Provide calm, compassionate support to...
Part time
Shift work
R1 RCM
Oshkosh, WI
3 days ago
Patient Access Representative
Job Title Location: Froedtert South, Inc. ORTHOPEDIC CLINIC Schedule: Full-time, Days, 80 Education: High School or GED Experience: 6 months 1 year Preferred: Formal education beyond high school in Business or Healthcare or equivalent experience Responsibilities...
Full time
Aya Healthcare
Pleasant Prairie, WI
1 day ago
Patient Registration - Customer Service Representative
$16.61 - $22.95 per hour
...leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health... ...experiences. As a Patient Registration Customer Service Representative in Patient Registration, you will be the first friendly face...
Hourly pay
Full time
Local area
Monday to Friday
Shift work
Weekend work
R1 RCM
Milwaukee, WI
4 days ago
Patient Service Representative
...Patient Service Representative Our next Patient Service Representative will be responsible for serving as the first point of contact for clients, families, referral sources, and community partners. This position supports the daily operations of the behavioral health...
Full time
Work at office
Monday to Thursday
Shift work
Wellpoint Care Network
Milwaukee, WI
4 days ago
Part Time Patient Customer Service Representative
$16 - $22.95 per hour
...leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health... ...exceptional patient experiences. As a Customer Service Representative in Patient Registration, you will be the first friendly face...
Hourly pay
Part time
Relief
Local area
Shift work
R1
Appleton, WI
5 days ago
Patient Service Representative
$23 - $24 per hour
...Overview The Kids Dentist is looking for a Patient Service Representative in Mequon, WI to join our clinical team by providing a high level... ...on sign in sheet Post charges and payments to patient accounts Checking voicemail on a daily basis Maintain a...
Hourly pay
Minimum wage
Full time
Work at office
Monday to Friday
Monday to Thursday
Flexible hours
Dental Care Alliance
Mequon, WI
2 days ago
Patient Service Representative I Hospital
...electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the... ...records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Knows insurance basics and recognizes commercial...
Work at office
Flexible hours
Advocate Health
Milwaukee, WI
1 day ago
Part Time Patient Customer Service Representative
$16 - $21.1 per hour
...leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health... ..., and workflow orchestration. As our Customer Service Representative , you'll work to help our patients check into the hospital....
Hourly pay
Part time
Casual work
Relief
Local area
Shift work
R1 RCM
Brookfield, WI
4 days ago
Patient Services Representative
$20.45 per hour
...hire and maintain residency throughout employment. The Patient Service Representative's main purpose is to navigate patients through Northlakes... ...~ Employer contribution toward Health Savings Account ~ Flexible Spending Accounts ~ Paid Time Off (PTO), Paid...
Hourly pay
Full time
Part time
Flexible hours
NorthLakes Community Clinic
Turtle Lake, WI
3 days ago
Patient Service Representative I
...electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the... ...in accordance with the Health Insurance Portability and Accountability Act (HIPAA) . ? ? ? Knows insurance...
Work at office
Advocate Health
Oshkosh, WI
2 days ago
Patient Service Representative (PSR)
...billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical staff in... ...What You’ll Do: As a Patient Service Representative (PSR) , you’ll play a vital role in the care team...
Work at office
Advocate Health
Oconomowoc, WI
5 days ago
Patient Services Representative (part-time)
...Patient Services Representative Looking to be part of a team that provides extraordinary healthcare from the heart? You Belong Here. Position specifics: Title: Patient Services Representative FTE: 0.5 (40 hours per 2-week pay period) Schedule: Every Monday...
Part time
Work at office
Immediate start
Flexible hours
Shift work
Weekend work
Sauk Prairie Healthcare
Prairie Du Sac, WI
2 days ago
Patient Service Representative - Admitting/ER/UC - Casual Call
...Title Fast-paced environment that works closely with the public and clinical teams to ensure accurate registration and care of patients. Collects insurance, and demographic information, and assist patients in wayfinding. Education: High School diploma or equivalent...
Casual work
Shift work
Night shift
Door County Medical Center
Sturgeon Bay, WI
4 days ago
Patient Services Representative - Orthopedics & Sports Medicine
...Baycare Clinic Orthopedics And Sports Medicine Patient Services Representative Guided by specialty physicians, we foster a collaborative community built on authenticity, excellence in practice, and patient-centered compassion. BayCare Clinic Orthopedics and Sports Medicine...
Full time
Part time
Work at office
Monday to Friday
Flexible hours
BayCare Clinic
Green Bay, WI
6 days ago
Customer Service - Patient Registration Representative
$16.61 - $22.95 per hour
...leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health... ...exceptional patient experiences. As a Customer Service Representative in Patient Registration, you will be the first friendly face...
Hourly pay
Local area
Shift work
R1
Milwaukee, WI
4 days ago
Patient Service Representative- Part Time
$18.59 per hour
...Patient Service RepresentativeLimited part-time position available for a Patient Service Representative in our Patient Registration and Accounts Department to work primarily at our Emergency Department in Viroqua and other hospital departments as needed. The Patient Service...
Part time
Work at office
Shift work
Weekend work
Vernon Memorial Healthcare
Viroqua, WI
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Patient Account Representative. Be the first to apply!