Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2001 after spending many years in various roles with State Farm corporate, bringing more than 30 years of State Farm experience into agency ownership. Our team of five operates with a strong family-first mindset and a laid-back, supportive atmosphere where people genuinely care about one another. Giving back is important to us, and we’re actively involved in charities that support individuals with special needs, which reflects the compassion and patience we bring into our work with customers.

Our office hours run from 10 a.m. to 5 p.m., reinforcing our belief that family and personal life should always come first. We’re looking for driven, dedicated go-getters on the sales side who have resilience and determination, as well as well-rounded service team members who can handle a variety of responsibilities with attention to detail and confidence.

For someone who values experience, balance, and being part of a supportive, long-standing agency, this is a place where you can build a fulfilling career.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Wayne Conley - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.