Host/Hostess

Host/Hostess Job Description

At the Renaissance Concourse Atlanta Airport Hotel, we have an exciting opportunity for individuals who are passionate about service excellence and thrive in a fun work environment. Our luxury hotel, located near the Atlanta Airport, is seeking talented and enthusiastic individuals to join our Food & Beverage Team as Host/Hostesses. Whether you're a seasoned professional or just starting your career, we believe in creating a vibrant and enjoyable workplace for our team members. Full and part-time positions are available, allowing for flexibility in scheduling.

What makes our work environment fun and unique? Here's what we're looking for in candidates:

• Great storytelling skills: We believe in the power of storytelling to create memorable experiences for our guests. If you have a knack for engaging people through captivating narratives, you'll thrive in our team.
• Positive outlook and outgoing personality: We want team members who bring positive energy and enthusiasm to their work. Your friendly and upbeat personality will contribute to the warm and welcoming atmosphere we aim to provide.
• Availability to work weekends: We understand the importance of work-life balance, and our scheduling options accommodate your personal commitments. All applicants must be available to work weekends, ensuring a mix of exciting events and lively guests.
• Previous experience (preferred but not mandatory): While previous experience in a similar role is beneficial, we value passion and a willingness to learn. If you're motivated to provide outstanding service, we're here to provide training and support.

As a Host/Hostess at the Renaissance Concourse Atlanta Airport Hotel, your responsibilities will include:

• Greeting and seating guests with a warm smile and genuine enthusiasm, setting the stage for an exceptional dining experience.
• Presenting menus and highlighting daily specials and chef's recommendations, enticing guests with a delightful culinary journey.
• Taking names on a waiting list and managing table availability.
• Engaging guests in conversation, sharing recommendations, and providing information about our hotel and local attractions.
• Keeping track of clean, dirty, and occupied tables, ensuring smooth seating transitions for our guests.
• Creating a lively atmosphere by interacting with guests as they arrive and leave the restaurant, making each dining experience unforgettable.
• Embracing creativity and attention to detail to fulfill to-go orders efficiently, showcasing our commitment to exceptional service.
• Maintaining cleanliness and organization of the host area, ensuring menus are stocked and readily available for guests.
• Answering phone calls with enthusiasm and professionalism, addressing guests' inquiries about the menu, restaurant, and upcoming events.
• Collaborating with our dynamic team to deliver outstanding service and contribute to a positive work environment.

In addition to these duties, you'll be part of a team that celebrates achievements, fosters camaraderie, and promotes personal growth. We believe that a fun work environment is essential for both our team members and guests, creating a memorable experience for everyone involved.

Join our Food & Beverage Team at the Renaissance Concourse Atlanta Airport Hotel and be a part of an exciting work environment where your passion for service, outgoing personality, and dedication to excellence will shine through. Apply now to embark on a rewarding journey with us.