Customer Service Representative

GreeterWe are looking for a reliable and experienced Greeter to provide visitors with excellent customer service and any information needed for their visit.ResponsibilitiesMaintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policiesOffer hospitality services to guests and creates a positive first impressionAnticipate and responds to guest's needs in a friendly and positive helpful mannerCommunicate clearly and professionallyEnact facility emergency procedures when necessaryRemain calm, professional, and polite when working with disgruntled guestsMaintain knowledge of relevant products, policies and proceduresDirect customer to appropriate department based on their needsWork as a team player and actively contribute to the efforts of all other departmentsAttend all required meetings and training sessionsProvides optimal levels of customer service wherever possibleQualificationsBasic Qualifications: Must be 18 years of age or older. No experience required and on-the-job training provided. No high school diploma, GED or college degree requiredPreferred Qualifications: One (1) year of prior customer service or similar experience preferredAbout UsABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit InfoJob Identification 169618Posting Date 10/08/2026, 03:45 PMJob Schedule Full timeLocations Rockford, IL, United StatesJob Category Customer ServiceWork Days Full Time, Including WeekendsWorkplace On-site