Unit Secretary / Monitor Tech - Telemetry Observation FT, Days

Inspire health. Serve with compassion. Be the difference.

Job Summary
Multi-functional job requires incumbents to be cross-trained to perform Unit Secretary duties as well as at least on other clinical support job at least 20% of time in each role. Cross training may be in jobs such as Patient Care Technician, Nursing Specialty Technician, Certified Nursing Assistant, and/or Monitor Technician. Under the direction of the Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff. Additional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties; observing cardiac monitors to identify abnormal heart rhythms; data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment.

The specific job descriptions for Certified Nursing Assistant, Nursing Specialty Technician, Patient Care Technician, and Monitor Technician are to be referenced for the specific account abilities for those jobs. The % of time performing clinical support may vary from unit to unit, but at least 20% of the time the individual will function in a clinical support role.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Unit Secretary
• Performs general reception and other duties at the nurse's station. Responds to patient calls via intercom or in person. Assists patients, family, visitors and staff in a kind, professional and efficient manner.
• Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager which includes daily monitoring of supplies, ordering office or special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
• Monitors designated patient safety systems for alerts and immediately notifies the appropriate RN.
• Maintains patient records; ensures that charts are current, complete and thinned as needed according to policies and procedures.
• Monitor Tech
• Observes cardiac monitors and reports any changes in cardiac rhythm per policy.
• Receives report from the previous shift and documents strips per policy.
• Responsible for the management and distribution of transmitter boxes. Ensures transmitter boxes are returned to the surveillance center in a timely manner after discontinuation of telemetry monitoring.
• Reports problems regarding poor transmission, etc. to the appropriate unit and personnel. Reports telemetry system failures to designated personnel and departments.
• Completes telemetry summary report per policy guidelines.
• Triages incoming phone calls, provides appropriate information in a calm and concise manner and logs phone calls.
• Maintains adequate supplies and keeps the monitoring areas and equipment clean and organized.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High school diploma or equivalent preferred.
• Experience - No previous experience required. Previous experience in a healthcare setting preferred.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• After hire, requires attendance of formal arrhythmia training class and successful completion of the Prisma Health Arrhythmia exam with a minimum passing score within 2 attempts.
• Successful completion of the arrhythmia exam must be completed within 30 days of hire.
• Arrhythmia competencies must be maintained on an annual basis if selected into a monitor tech role.

Knowledge, Skills and Abilities

• NA

Work Shift
Day (United States of America)

Location
Greenville Memorial Hospital

Facility
1008 Greenville Memorial Hospital

Department
10086192 Tele Observation

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