Patient Service Representative, FT, Congaree

Title: Patient Services Representative

Location: Congaree Novant Health Physical Therapy

Status: Full-Time

Position Type: Clerical

Who Are We?

Part of the Novant Health family based in North Carolina, Novant Health Urgent Care (formerly Doctors Care) provides exceptional healthcare through our network of more than 50 urgent care centers and 20 physical therapy facilities across South Carolina. Our Columbia-based headquarters delivers non-medical management and administrative services to support these locations. For decades, we have been committed to delivering exceptional, convenient, and affordable healthcare experiences to families and communities throughout the Palmetto State.

What Do We Offer?

• Competitive wages
• Generous PTO that increases with tenure
• 401K
• Health, dental, vision insurance
• Health Reimbursement Account
• Flexible Spending Account
• Short term and Long term Disability
• Whole and Term Life Insurance
• Employee Discounts
• Rewarding Careers

What Are We Looking For?

Novant Health Physical Therapy is currently looking for a patient service representative (PSR) to join our team. The PSR greets patients, assisting our patients with paperwork, maintaining the sign-in sheet, and the overall appearance of the front office. The PSR also ensures the accuracy of the patient's demographics, enter charges into the system and collects co-payments as needed.

Do You Have What It Takes?

A good candidate will bring with them:

• High School diploma or equivalency
• Customer service experience
• Medical terminology knowledge
• Computer skills
• Willing to work 8 hour shifts
• Willing to work at other centers as needed
• Effective verbal and written communication skills
• Ability to reflect our mission, vision, and values through actions and conduct.

An ideal candidate would also have:

• Previous experience working as a patient services representative or in a clerical position.