Senior Director Quality Systems

Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:

The Sr Director leads the Neuromodulation Quality Systems team to ensure that the company quality system policies and procedures are effectively implemented and maintained. The Sr Director will be responsible for maintaining the monitoring of product and process quality systems utilizing standard performance metrics, trigger signals and routinely reporting to the division president, division quality vice president. They will serve as the Valencia site Management Representative.

This role reports to the VP global quality – Neuromodulation and leads a team of quality manager(s) and specialists who are responsible for the daily application of the quality system work instructions and processes necessary to ensure safe and effective products are being delivered to patients and conforming to regulatory compliance requirements. This role will interface with the manufacturing sites, R&D, PMO, CMC/CIS, RA, Med/Safety, Design Assurance teams, and franchise leaders to accomplish quality objectives. This role will direct the quality system forums including management review, CAPA review meetings, Complaint Management meetings, and assures that all actions are being prioritized and managed accordingly. This role will work closely with the Neuromodulation director of Design, Quality, director of Complaints Investigation and Trending, and the director of quality acquisition and integration, to establish a comprehensive end to end quality system culture and compliant performance distinction across the division.

This role is onsite out of the Valencia office location requiring you to be onsite 4 days per week.

Your responsibilities include:

• Oversee the necessary monitoring systems are implemented, and signals responded to for the CAPA process, post-market surveillance, document and records controls, across the Neuromodulation franchises. 
• Ensure that the necessary monitoring systems are implemented, maintained and trend signals are appropriately responded to for product performance measures, document and records controls, material and supplier controls, post market feedback, non-conformances and CAPAs. Escalate as necessary all non-conformance events and product design and/or performance issues that require formal review and consideration of field actions.
• Serve as point of contact in coordinating data analysis, KPIs, production and process controls as necessary for management reviews, issues escalation, CAPA review board, and complaint review board.
• Lead inspection and audit readiness preparation and audit/inspection response activities.
• Understand emerging external and internal quality system changes and impact to the Neuromodulation division. Ensure quality system updates are appropriately implemented.
• Monitor and ensure compliance with company policies and procedures (e.g. federal/country and regulatory requirements)
• Create and develop a strong quality systems team that fosters CAPA, risk management, management review, quality system training and talent development across the function.
• Collaborate with corporate quality systems SMEs to improve division quality system compliance performance
• Maintain weekly and monthly quality system status reports as necessary for VP updates to division leadership team.
• Foster opportunities for the application of AI and other tools to drive overall improvement and sustained quality system compliance across the division.
• Be recognized as a team player across the organization. Build a strong and sustaining relationship with Production, Engineering, Corporate and Regulatory, external Regulatory bodies and others and be recognized as an excellent team player within the total organization on site.
• Demonstrate commitment to developing people, mentoring and coaching individual and team performance while visibly demonstrating the core values of BSC in everyday leadership style.
• Communicate quality policies, strategies and procedures to the organization through written documents, presentations and discussions.
• Monitor and ensure compliance with company policies and procedures (e.g. federal/country and regulatory requirements)

Required qualifications:

• Minimum of a Bachelor's degree plus 10 years of related work experience or an equivalent combination of education and work experience
• Minimum of 10 years of experience leading a team
• Minimum of 10 years of experience operating in medical device quality systems environment in quality operations, design assurance, or quality systems functional role
• Demonstrated knowledge in post-market surveillance, CAPA, management controls, risk management quality system elements, design change management process and manufacturing quality operations
• Demonstrated experience in managing FDA inspections, notified body audits

Preferred qualifications:

• Ability to influence and excel in collaborative leadership

• Excellent communication skills; written and oral across all organization levels including division leadership and global quality leadership
• Hands-on orientation with a strong work ethic
• A strong focus on customer satisfaction
• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Lean business/VIP experience 

Requisition ID: 628786  

Minimum Salary: $ 181200  

Maximum Salary: $ 344300  

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions : It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at and follow us on  LinkedIn .

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.