Office Manager

2 days ago Be among the first 25 applicants La Cross Dental, a growing dental practice administration group with more than ten locations across the St. Louis metro area, is seeking an energetic, experienced, and upbeat Office Manager for our Belleville, Illinois office. Overview La Cross Dental is a growing dental practice administration group with locations across the St. Louis metro area. We are seeking an Office Manager for our Belleville, Illinois office who will advocate for the office, keep operations running smoothly, support the team, and drive practice growth while maintaining a positive culture and outstanding patient care. Why Join Us? At La Cross Dental, we offer competitive compensation and a comprehensive benefits package, including: Paid Time Off (PTO) Paid Holidays Employer-Paid Life Insurance 401(k) with Employer Matching 6% Shortened Workweeks Medical, Dental, Vision, Short Term, Accidental Insurances available Learning, Development, and Career Advancement Opportunities Competitive compensation and bonuses You’ll also enjoy being part of a supportive, hard-working team that knows how to have fun—through employee and family events, contests, and wellness incentives. What You’ll Do as Office Manager As the Office Manager, you’ll be the advocate for your office, keeping operations running smoothly, supporting your team, and ensuring practice growth while maintaining a positive culture and outstanding patient care. Support doctors and clinical staff in treatment planning by ensuring patients understand their options Confidently present and discuss treatment plans with patients, including financial arrangements and insurance coverage Use strong communication and customer service skills to increase case acceptance while maintaining trust and prioritizing patient care Lead daily operations, including scheduling, production, collections, and insurance processes Run morning huddles and maintain office organization to meet production and collection goals Train, mentor, and welcome new team members, doctors, and patients Monitor team performance and provide coaching to support growth and development Ensure fairness, transparency, and inclusivity in all staff interactions Collect payments at the time of service or within 30 days Promote a collaborative, drama-free workplace with a focus on professionalism Lead by example—work smart, value teamwork, and emphasize work-life balance What You Bring Experience in dental (preferred) or medical office management/administration Proficiency in dental practice management software (Eaglesoft, CareStack, or similar) Strong background in insurance verifications, claims, prior authorizations, and collections A hands-on leadership style and willingness to “jump in the weeds” when needed Our Core Values Integrity – Do the right thing, even when it’s hard. Honesty – Keep your promises; commitment is an action. Engagement – Be present for each other and our patients. Respect – Treat people how they want to be treated. Compensation Salary: 50,000 - 70,000 Yearly Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Administrative Industries: Business Content #J-18808-Ljbffr