Housekeeping Staff

Northgate Resorts is seeking members for its Housekeeping Team to ensure the cleanliness and comfort of our park cabins, lodges, and guest quarters. This SEASONAL , full‑time or part‑time role reports to the Executive Housekeeper. Roles & Responsibilities Cabin Attendant Responsibilities Safely maintain assigned housekeeping equipment and supplies. Ensure cabins are properly stocked and equipped. Remove trash and used linens from the guestrooms to prepare for the housekeeper to clean. Set climate control on approved temperature settings. Report maintenance issues discovered while cleaning. Record location and turn in lost and found items. Participate in other projects and activities as assigned. Housekeeping Inspector Responsibilities Inspect cabins, lodges, and any other company‑owned, private guest quarters. Ensure cabins are properly stocked and equipped. Report maintenance issues or damages discovered while cleaning/inspecting, ensuring follow‑through on the reported issues. Monitor temperature controls and appliances to ensure all are off or set to proper levels. Work with housekeepers to clean all guestrooms. Record location and turn in lost and found items. Safely maintain assigned housekeeping equipment and supplies. Participate in other projects and activities as assigned. Mentor housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded; review results of inspections with Cabin Attendants and Housekeepers; coach and drive accountability and performance improvement. Use reservation system to properly communicate room status; verify stayovers, report early check‑outs, and communicate issues and discrepancies with the Guest Relations team. Laundry Attendant Responsibilities Collect and sort linen into appropriate groups for washing. Separate stained linen from other dirty linen and treat according to policy and procedures. Transport substantially large loads (wet and dry) in terry carts to the laundering area. Load and unload washers, dryers, and fold linens to company standards. Monitor supplies to ensure the department is well‑stocked and organized; report any shortages to the Manager for re‑ordering. Clean appliances and equipment, observe and report maintenance issues discovered while cleaning. Track discarded linens and report to the Executive Housekeeper for the replenishing of stock. Record location and turn in lost and found items. Participate in other projects and activities as assigned. May assist teammates in collecting and delivering soiled linens to the laundry room. May assist teammates with cleaning duties. Education & Training Housekeeping experience preferred but not required. Qualifications & Requirements Basic computer skills. Excellent communication, customer service, and problem‑solving skills. Strong attention to detail, speed, and accuracy. Ability to multi‑task and work in a fast‑paced environment. Strong work ethic and a positive attitude. Required to work nights, weekends, and holidays. Work with minimal supervision. Maintain a positive work environment by acting and communicating in a manner that enables harmonious relationships with customers, clients, vendors, coworkers, and management. Essential Physical Demands Able to lift up to 50 lbs. Must be able to remain in a stationary position. Continuously climb, balance, stoop, kneel, bend, crouch, and crawl. Able to manipulate fingers, hands, and arms to reach, carry, etc. Constant exposure to outside weather conditions. Equal Employment Opportunity Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate is also a proud participant of the E‑Verify Program. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr