Business Systems Engineer

Job Description

Job Description

About the Role

We’re looking for a hands-on Business Systems Engineer to help build and maintain the internal tools, integrations, automations, reporting, and data workflows that support our business.

This role sits on the technology team and works closely with leadership on projects across operations, sales, marketing, reporting, compliance, and customer workflows. You’ll work with APIs, databases, business systems, scripts, and lightweight internal tools to turn operational problems into practical technical solutions.

This is a good fit for someone who can write PHP/Python, work with SQL and APIs, troubleshoot messy systems, and build useful tools without needing perfect requirements.

What You’ll Do

• Build and maintain integrations between internal business systems using APIs, webhooks, scripts, and automation tools.
• Create lightweight internal tools, admin utilities, dashboards, scripts, and workflow automations.
• Write practical code using PHP/Python, SQL, and other appropriate technologies.
• Improve data flows between CRM, loan origination, reporting, communication, and automation platforms.
• Build workflows for imports, exports, matching, deduplication, attribution, and reporting.
• Automate recurring manual processes and reduce reliance on spreadsheets and one-off workarounds.
• Troubleshoot issues across multiple systems and identify root causes.
• Work with business users to understand problems and translate them into technical solutions.
• Help with special projects, vendor integrations, platform improvements, and internal system design.
• Document important workflows, integrations, and support procedures.

What We’re Looking For

• Strong general engineering and problem-solving ability.
• Hands-on experience with PHP and Python.
• Experience building scripts, integrations, automations, or lightweight internal tools.
• Experience working with APIs, webhooks, SQL, CSV files, automation platforms, and business systems.
• Ability to clean, transform, validate, and move data between systems.
• Comfort working across multiple platforms and learning unfamiliar systems.
• Strong analytical skills, especially around data quality, reporting, and troubleshooting.
• Ability to manage multiple projects in a fast-moving environment.
• Good communication skills with both technical and non-technical people.
• Ownership mindset and the ability to take a problem from investigation through implementation.

Helpful Experience

• PHP, Python, SQL, JavaScript, PowerShell, or similar tools
• Salesforce or other CRM platforms
• Loan origination, financial services, or other workflow-heavy business systems
• Microsoft 365, Power Automate, Power Platform, or Azure
• Power BI or similar reporting tools
• API integrations and webhook-based workflows
• Data imports, exports, cleanup, transformation, deduplication, and matching
• Internal tools, admin portals, dashboards, or lightweight web applications
• Marketing, sales, call center, or revenue operations systems

You do not need to know every tool we use. We care more about technical judgment, curiosity, reliability, and the ability to learn quickly.

Nice to Have

• Experience supporting sales, marketing, or customer communication workflows.
• Experience improving reporting accuracy, lead flow, attribution, or source performance reporting.
• Experience with Salesforce automation, flows, Apex, or CRM integrations.
• Experience with Power BI, SQL reporting, or operational dashboards.
• Experience building secure internal tools or automations in a regulated environment.

What Success Looks Like

• Internal systems are more reliable, better documented, and easier to maintain.
• Manual workflows are replaced with repeatable automations and lightweight tools.
• Data quality and reporting accuracy improve across the business.
• Integrations between key systems become more stable and easier to troubleshoot.
• Leadership and business teams get better visibility into operational performance.

Ideal Candidate

• You are a practical technical builder who likes solving messy business problems.
• You can write PHP and Python, work with data, connect systems, and figure out unfamiliar platforms.
• You are not looking for a narrow software engineering role where every requirement is perfectly defined.
• You like jumping into a problem, understanding the business need, and building something useful.
• You are curious, security-conscious, and comfortable working in a small team where ownership matters.
• You know when to build, when to automate, when to use an existing tool, and when to ask better questions before writing code.