Dental office receptionist

We are looking for an experienced, dependable, hard-working new receptionist we can call family!

We are a private general dental office. We are committed to providing the highest quality care to patients while making them feel comfortable, relaxed and part of our family.
We were voted Best Dentist by both the Better Business Bureau and People's Choice in 2025.
We have been serving the patients of the Firestone Park area for 24 years.
We cater to phobic dental patients.
If you are friendly, energetic, and patient-focused with a strong attention to detail and are comfortable multitasking in a busy setting with a great capacity to communicate (both in-person and over the phone), WE ARE LOOKING FOR YOU!

Pay

$15~$21 per hour

Salary Details
Competitive wages based on experience and knowledge.

Employment Type

Full-time

Requirements

• Cardiopulmonary resuscitation
• Driver’s license

We need someone with superb interpersonal skills that is capable of actively listening and empathizing with patients, as well as building relationships, strong communication skills, collaborating and teamwork.
Computer skills to navigate online insurance verification

Job Description

We are a PRIVATE GENERAL DENTAL OFFICE seeking an experienced full-time dental receptionist that is looking for a new office they can call home. This position is best suited for a dependable team player that has superb interpersonal skills, a knack for multi-tasking, and is someone that thrives on creating positive, exceptional experiences for our patients in a high-standard environment.
What you'll do:
-As the first point of contact for our patients, you will set the tone for every visit built on trust, comfort, and connection.
-Welcome patients with professionalism, warmth, and genuine care.
-Schedule, organize, confirm, and manage patient appointments efficiently.
-Accurately verify and quote patient portion out of pocket amounts in advance of their appointments.
-Maintain up-to-date patient records and charts.
-Answer incoming phone calls (multi-line phone system) and relay messages clearly and promptly.
-Monitor and respond to email, text, and voice mail messages in a timely manner.
-Prepare insurance documents, treatment estimates, and correspondence with insurance companies.
-Manage treatment plans and track insurance pre-authorizations.
-Process billing, collect payments at the time of service, and handle transactions accurately.
-Run and investigate reports for unpaid insurance claims, outstanding balances, and unscheduled treatment plans.

Benefits

• 401(k)
• Bonus pay
• Dental insurance
• Employee discount
• Free parking
• Paid time off
• Retirement plan
• Uniform allowance

We offer a Safe Harbor Retirement plan with a 5% match.
Continuing education is reimbursed.
You have access to paid holidays and vacation time.
There are opportunities to receive bonuses.
We provide all uniforms and PPE.

Jobley Bonus: $75 (awarded to candidates hired through Jobley)

Shift & Schedule

* Work Hours: Monday, Wednesday, and Thursday : 7 AM-3 PM; Tuesday: 10 AM-7 PM with a 60 min lunch break (not counted as work hours)
* 32 hour work week
* No weekend shifts required

About the Practice

• Name: Jennifer J Jerome DDS, Inc.
• Location: 1865 Brown Street, Akron, OH 44301