Property Manager

Property Manager Job Description

Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Property Manager, you will oversee all aspects of property operations, drive resident satisfaction, and foster a thriving community environment. This role is ideal for a results-driven leader with strong organizational, financial, and customer service skills who thrives in a fast-paced, team-oriented setting.

Our Property Managers are the cornerstone of our team, responsible for maintaining high-quality living environments, building motivated and trustworthy teams, and ensuring top-tier service for residents. They play a critical role in keeping our communities in excellent condition and maximizing operational performance. This position requires a dynamic leader who can balance property management responsibilities with a strong commitment to resident satisfaction, team collaboration, and overall community success. If you are seeking an opportunity to lead a community while contributing to a growing organization, we encourage you to apply.

About Arcan Capital Founded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the Southeastern United States. With a team of over 80 employees—and plans to expand this year—you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture.

At Arcan Capital, we believe in fostering a collaborative, engaging, and service-driven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees.

Key Responsibilities

Oversee all property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.

Provide exceptional customer service and communication to residents and prospects, fostering satisfaction, increasing renewals, and enhancing revenue, reputation, and profitability.

Develop and implement marketing strategies through competitive analysis and creative outreach programs to drive occupancy and revenue.

Lead, mentor, and manage a high-performing team, including leasing, customer service, maintenance, and management personnel, ensuring engagement and minimizing turnover.

Supervise day-to-day operations, ensuring compliance with company policies and procedures while maintaining a positive and professional living environment.

Oversee financial performance, managing budgets, monitoring expenses, and working with leasing staff to achieve occupancy and revenue goals.

Build and maintain strong vendor relationships to ensure cost-effective and high-quality service for the community.

Adapt to company growth and operational changes, demonstrating flexibility in a dynamic environment.

Perform additional duties as assigned to support community success.

Qualifications & Skills

Minimum of three years' experience in residential property management, including staff supervision, financial management, and budget oversight.

Proficiency in property management software, including Yardi, Rent Café, and credit screening platforms, as well as Microsoft Office Suite (Word, Excel).

Strong leadership abilities with experience in training, developing, and mentoring a high-performing team.

Exceptional customer service and communication skills, both written and verbal, with the ability to resolve resident concerns professionally and effectively.

Excellent organizational, multitasking, and time management skills, with strong attention to detail and follow-through.

Strong integrity and professionalism, including confidentiality, fiduciary responsibility, and adherence to federal, state, and local fair housing laws.

Ability to adapt to change and work in a dynamic, team-oriented environment while maintaining a positive and motivating attitude.

Flexibility to work a varied schedule, including weekends and holidays, as needed.

Education & Experience (Preferred but Not Required) Bachelor's degree preferred; equivalent relevant work experience required. Valid driver's license and reliable transportation may be required based on property-specific needs.

Why Join Arcan Capital?

Supportive and people-focused culture —We believe in fostering long-term relationships with our employees and residents.

Opportunities for growth —We invest in our team members and offer career development opportunities.

Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation, 5 days of PTO/Sick leave, matching 401k program and more!

If you're ready to bring your customer service expertise and people skills to a dynamic real estate environment, we encourage you to apply today!