Assistant Property Manager

Assistant Property Manager

We are a full-service commercial real estate firm headquartered in uptown Charlotte, with offices across the Carolinas and Atlanta, GA. Our team of real estate professionals with entrepreneurial spirit and deep roots works together to create success for our clients and create an engaging company culture and workplace. For us, Property Management is about a singular focus: adding value for our clients. We have two clients: our owners and our tenants. Our building owners trust us to treat their investment as if we owned it. Our tenants deserve concierge-level service to ensure their experience in the building is best in class. That means our Property Managers know how to build relationships and go the extra mile. They know how to work on a team with a positive attitude and attention to detail. Our Atlanta office is seeking an Assistant Property Manager to join the team. This position plays a vital role in maintaining positive relations between the client and Trinity Partners. We are looking for an excellent communicator and proactive problem solver who isn't afraid to pick up a piece of trash in the parking lot because they know how to keep our spaces looking their best. If you think you fit the bill, we'd love to talk to you.

Responsibilities

• Develop and maintain positive property owner and tenant relationships.
• Prepare tenant communications regarding site activity.
• Assist in collecting all rents due according to lease agreements.
• Assist in the preparation of the monthly financial reporting package.
• Assist with CAM reconciliations.
• Use task management software to prioritize client and tenant service requests, and internal preventive maintenance services.
• Track vendor and tenant Certificates of Insurance (COI), vendor contracts, and amendments.
• Maintain tenant request logs and ensure work order requests are addressed proactively.
• Work closely with the Property Manager and Accountants to ensure lease terms are understood and clarified with tenants, as necessary.
• Assist in negotiating, preparing, and managing vendor service contracts under the direction of the Property Manager.
• Proactively oversee all contract services, including but not limited to security, landscaping, cleaning, pest control, window cleaning, and trash removal.
• Support property marketing and leasing efforts as required to provide a seamless tour experience for prospective tenants.
• Work with the Property Manager on tenant capital improvement and construction projects, including tenant renovation projects, soliciting bids, and compiling bid comparisons.
• Review and research aged receivables reports, working with tenants and accounting on aged items.
• Handle other duties as assigned.

Requirements

• Experience in commercial property management is required.
• Bachelor's degree from a four-year college or university preferred, or equivalent combination of education and experience.
• Advanced proficiency in Microsoft Outlook, Word, and Excel is required.
• Valid driver's license required.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail with a high level of accuracy.
• Basic accounting experience, including an understanding of Accounts Receivable and Accounts Payable processes.
• Ability to review commercial lease documentation and understanding of lease administration practices.
• Proficiency with either MRI or Yardi property management software is preferred.
• Experience with Avid Xchange and/or other commercial AP systems is preferred.
• Ability to be flexible, handling multiple changing priorities while meeting deadlines.