Senior Claims Examiner

Chubb is seeking a Senior Claim Examiner to handle PEO claims in the Employment Practices Liability group. The Senior Claim Examiner, under appropriate direction from the manager, investigates and settles employment claims promptly, equitably and within established best practices guidelines. This non-remote position is based in our Jersey City, NJ office and will report to the Assistant Vice President of EPL Claims.

This is not your average Claims role.

When you think of a job handling insurance claims, you may think about storm damage or auto accidents. Or maybe a large stack of paper?

A career in Employment Practices Liability exposes you to emerging issues in the workplace that have been and remain at the center of national and global media. Issues such as the Me Too movement, Racial Injustice and Covid.

In this paperless environment, you will use your analytical skills to resolve workplace claims.

We will teach you about Employment Law, contracts and claims. You will use your influence skills and knowledge to partner with defense counsel and our insureds in resolving discrimination, harassment and other workplace related claims.

The work is interesting. The environment is collaborative.

Our Claims Professionals in Employment Practices Liability enjoy the work they do and working with their peers that come from a variety of backgrounds (including Law Enforcement, Human Resources, other disciplines in Claims and Legal, to name a few) and bring different perspectives into the team.

Responsibilities after training include:

• Contribute to a collaborative environment by raising new ideas and demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives.
• Complete accurate and timely coverage, liability and damage investigations and evaluations on complex Employment Practices Liability insurance policies.
• Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned claims.
• Represent the company at meetings with management and business partners, as well as virtually at mediations.
• Effectively utilize technology systems and tools to track and manage caseload in most efficient and effective manner.
• Build and maintain productive relationships with internal and external customers, including clients, underwriters and agents.
• Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management.
• Assume part of training responsibilities for new claim examiners.
• Provide coaching and guidance to new claim examiners.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.