Reservationist
Wilderness Territory
Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family-owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long-lasting positive influence on the employees that join on our team.
Join the Wilderness Family for a rewarding employment experience! #WeAreFamily
The Wilderness Resort is seeking hardworking, dependable, enthusiastic, customer service driven individuals to join our fast-paced team! Employees have access to great benefits, amenity usage, and so much more!
The Reservationist position is responsible for communicating with guests via phone and taking their hotel reservations.
- Obtain knowledge of all Wilderness Resort properties, units, policies, and resort amenities.
- Works via telephone software to communicate and suggest lodging options and rates for our guests.
- Ability to multi-task across several programs and computer screens.
- Prepares, alters, and modifies lodging accommodations via computerized reservations system, processes credit card transactions.
- Able to maintain a calm and pleasant demeanor while communicating with guests and colleagues.
- All other duties as assigned by management.
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