Field Service Technician

Installation Technician Level 4Installation Teams working in Telecommunication MSC's for Telecommunication and Product installs. All to be strong in running, stitching, testing, and terminating Power - running, stitching, and terminating Cat-6 - Building/erecting ironwork and securing top/bottom support - fiber running, scoping, cleaning, testing, and terminating. Leads must have Admin skills for daily reporting, and customer interaction Must have basic hand tools. The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific Company and customer local requirements.Duties and Responsibilities:Work with minimum supervision and be certified in Skill levels 1, 2 and 3Input job status, issues and requests and all-expense-related information into the Project Management platform.Reconcile materials for sales order using web-based inventory control formsUnderstand the scope of work and customer expectations as well as the profitability objectives and timeframes.Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction.Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager.Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform.Maintain tools assigned to the job as well as monitor tool calibration requirementsPerform hardware testing, such as power verification, device provisioning and system tests.Responsible for all work meeting all customer standards.Meet or exceed customer and internal documented acceptable levels of quality.Knowledge, Skills and Abilities:Lead Installation Technician should have minimum 4 years Data Center/PoP/CO installation experience.Should possess a good mechanical aptitude.Should possess a good knowledge of basic power tools.Should have the ability to adapt to various work environmentsShould have good knowledge of optical routing equipment installationsShould have good knowledge of fiber optic cable installation & testing practicesShould have good knowledge of AC/DC powerShould have good knowledge of infrastructure installation work (equipment racks, cable racks and fiber duct etc.)Credentials and Experience:Requires minimum of 4 years of Data Center/PoP/CO installation experiencePhysical Demands:The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork.The employee will be required to climb and work off ladders.The employee will be required to work under raised floors.The employee will be required to cut and drill metal and concrete.The employee must be able to distinguish between different colors.The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure.The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds.Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools, and working on specialized computer & networking devices.Special Requirements:Extensive Travel Required.Provide personal hand toolsTelecommunication CertificatesValid Driver's License is required3-5 years of Central Office Installation experience