Field Service Technician

FIELD SERVICE TECHNICIAN

Location: Portland, OR & Surrounding Area
Pay: $20.00-$27.00/hour
Work Arrangement: Field-Based | Travel from Home to Customer Locations
Vehicle: Company Vehicle Provided
Schedule: Full-Time | Rotating On-Call, Weekend & Holiday Coverage
Benefits: Comprehensive Benefits + 401(k) Match + Annual Bonus Opportunities

POSITION OVERVIEW

Our client is seeking a Field Service Technician to troubleshoot, repair, install, and maintain high-speed cash-handling and paper-processing equipment throughout the Portland area.

This is a hands-on electro-mechanical repair position, not an IT or help desk role . It's a strong fit for someone with experience repairing mechanical and electrical equipment who enjoys troubleshooting, working independently, and interacting directly with customers.

IMPORTANT REQUIREMENT: Candidates must have a valid driver's license and clean driving record to be considered.

WHAT YOU'LL DO
• Travel to customer locations using a company-provided vehicle.
• Diagnose and repair electro-mechanical equipment and system issues.
• Troubleshoot problems involving mechanical components, electronics, PCBs, AC/DC power, and digital/analog circuitry.
• Install new equipment and complete hardware and software upgrades.
• Read and interpret electrical schematics, logic diagrams, and mechanical drawings.
• Keep customers informed throughout service and repair work.
• Manage assigned tools, replacement parts, and service inventory.
• Complete service documentation and required system updates.
• Stay current on equipment changes, upgrades, and technical procedures.
• Follow company safety and Environmental Health & Safety requirements.

WHAT YOU'LL BRING
• Hands-on experience with electro-mechanical troubleshooting and repair .
• Strong mechanical and electrical problem-solving skills.
• Ability to troubleshoot equipment at the PCB or component level .
• Knowledge of AC/DC power distribution and digital/analog circuitry.
• Ability to read electrical schematics and mechanical drawings.
• Basic computer skills, including Microsoft Office, email, and network navigation.
• Strong customer service and communication skills.
• Ability to work independently in a field-service environment.
• Valid driver's license and clean driving record required.
• Ability to lift up to 50 pounds .

PREFERRED EXPERIENCE
• 3-5 years of technical field service or equipment repair experience.
• Electro-mechanical, electronics, automation, or electrical training/certification.
• Cash-handling or high-speed paper-processing equipment.
• ATM, copier, check sorter, mail sorter, or currency sorter repair.
• Aviation, medical equipment, vending equipment, military repair, or similar technical experience.

SCHEDULE & TRAVEL
• Field-based position servicing Portland and surrounding areas.
• Company vehicle provided for travel between home and customer locations.
• Rotating on-call coverage, typically once every 3-5 weeks .
• Some evening, weekend, and holiday coverage may be required.
• Occasional overnight or air travel outside the territory may be needed.
• Customer locations may include financial institutions, casinos, retail locations, truck stops, and other commercial sites.

BENEFITS & PERKS
• Company vehicle and insurance.
• 401(k) with company match.
• Company retirement contribution, even if you do not participate in the 401(k).
• Medical, dental, and vision insurance.
• Annual bonus opportunities.
• Paid vacation and sick time.
• 9-11 paid holidays, depending on start date.
• Paid parental leave.
• Company-paid life insurance and AD&D.
• Short-term and long-term disability.
• Education and professional development assistance.
• Employee Assistance Program.
• Flexible Spending and Dependent Care Accounts.
• Internal promotion and career advancement opportunities.

WHY JOIN?

This is a strong opportunity for a hands-on technician who enjoys fixing equipment rather than sitting behind a desk .

You'll receive a company vehicle, comprehensive benefits, ongoing technical development, and the opportunity to build specialized electro-mechanical repair skills while independently managing a local service territory.