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Field Service Technician

Miratech

Portland, OR
Description


The Field Service Technician (FST) supports customers with on-site service, technical support, and training.

Responsibilities include:
  • Commissioning new equipment and performing preventive maintenance, troubleshooting, and repair of existing equipment
  • Providing telephone and on-site customer support
  • Preparing detailed Field Service Reports (FSRs) documenting work performed and equipment performance

Key Responsibilities:
  • Provide technical service support on existing installations to ensure systems meet building codes and operate efficiently
  • Program and commission control systems and integrate them with building automation systems
  • Work with multiple control systems across different sites
  • Communicate directly with customers to resolve site-specific issues
  • Document service calls, including follow-up requirements
  • Replace failed parts, controllers, wiring, relays, and devices as needed
  • Maintain courteous and professional interactions with customers
  • Verify devices, panels, and annunciators of control projects
  • Ensure timely software backups for projects and software development
  • Complete timesheets, service work orders, and other required paperwork accurately and on time
Must-Have Skills, Experience, and Education:
  • Strong electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of equipment and systems such as AC/DC motors, industrial controls, compressors, backup generators, etc.
  • Ability to use volt meters, amp meters, oscilloscopes, and troubleshoot basic electric/electronic circuitry
  • Ability to read and interpret electrical and electronic diagrams
  • Working understanding of AC power circuitry (including breakers, multi-phase power, 120VAC)
  • Comfortable working at heights or in confined spaces
  • Service-minded and customer-focused
Apply
Vacancy posted 1 day ago
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