Desktop Support Tech
$28 per hourAA2IT
IT Support TechnicianAll our work comes from Service Now ticketing system. Must be detailed and process oriented, able to work independently following detailed steps and be able to document troubleshooting steps taken and maintain daily ticket status. Break-fix support, changing system boards, hdds, laptop LCDs etc. Good trouble shooting skills both HW and software. IMAC – Receiving equipment, unboxing and deploying (set up, breakdown). Responsible to ship and track equipment to remote users and track returns documenting everything in the ticket. What are the TOP 2 required skills that candidates must have? Attention to details Excellent customer service. What will the work schedule be for this position? M-F 8-5 or 9-6pm. Will there be OC (on call) or differentials? No on call, no nights or weekends. How many overall years of experience should this person have? 4. Do they need any specific certifications or education? Comptia A+ (Required) or 90 days after conversion. If contract to hire what is the conversion rate? up to $28. What is the exact work location or city, state, or zip? 2476 Swedesford rd. Suite 250 Malvern Pa 19355. How soon will the candidate review and interviews start? immediately. What issues have you had with this req in the past? being sent under-qualified candidates
Vacancy posted 18 hours ago
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