Client Service Representative

Veterinary Receptionist

Animal Emergency & Specialty Hospital of Grand Rapids, MI is a growing 24-hour Emergency & Specialty hospital offering a fast-paced work and rewarding environment. Our seasoned Emergency Veterinarians, Technicians, and Assistants pride themselves on providing high-quality medical care to our patients around the clock.

Schedule and Compensation:

• Part time hours needed
• 3/12 hour shifts per week, varying schedule/shifts
• Includes every other weekend, 3 holidays a year
• Pay starts at $17 and increases based on experience
• Applicable shift differentials; $3/hr overnight stipend

Benefits:

• Medical/Dental/Vision Insurance
• Short Term/Long Term disability
• Uniform Allowance
• Life Insurance
• Shift Differential for overnight hours
• Employee discount
• Paid time off
• 401(k)

The Ideal Candidate:

• Previous Veterinary Reception experience preferred
• Ability to triage patients, assess and respond accordingly
• Ability to critically think and maintain a calm demeanor in stressful situations
• Passion for providing exceptional client care and being a patient advocate
• Outstanding organization and communication skills
• Dependable, Knowledgeable, Experienced, Detail Oriented
• Kind, hardworking, humble TEAM player
• Able to work the posted schedule. This opening is currently for a day position (2p-2a) 3 days per week.

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence.