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Observability Architect

Virtual Vocations Inc

To enhance operational efficiency and service intelligence, the full-time remote Observability Architect will deliver a scalable observability architecture, ensuring effective monitoring data translates into meaningful business outcomes while managing vendor accountability and operational impact. Key responsibilities Owns the enterprise observability reference architecture and ensures platform effectiveness, signal quality, and operational impact Drives organizational adoption of outcome-based observability practices and partners with cross-functional teams to operationalize observability standards Accountable for reducing non-actionable alerts and improving the signal-to-noise ratio across managed services platforms Required qualifications Bachelor's degree in IT, Computer Science, Business Administration, or a related field 8+ years of experience in monitoring/observability, including 5+ years in a Managed Service Provider (MSP) or multi-tenant environment Strong background in observability platforms such as LogicMonitor, Datadog, or similar Experience with compliance requirements and frameworks (CMMC, NIST, PCI, HIPAA/HITECH/HITRUST, SOX) Proven ability to manage complex service environments and drive transformation

Vacancy posted 2 days ago
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