Infrastructure Administrator

Position Summary Benesch is proud to announce an opening for an Infrastructure Administrator in our Columbus office. This hybrid position offers work‑from‑home flexibility and on‑site collaboration as needed. Do you thrive on supporting the day‑to‑day administration of a company's network and core infrastructure? Do you enjoy providing Tier III support for company systems? If so, this role may be right for you. The Infrastructure Administrator administers, patches, configures, troubleshoots, and maintains infrastructure systems to ensure security, reliability, and performance across the firm. Working closely with the Core Infrastructure Services Manager, the infrastructure team, and cybersecurity, you will plan, execute, and document firm‑wide patching and hardening initiatives for devices that store or transmit data. Responsibilities include hands‑on support for new office and data‑center buildouts, performance and health monitoring, and assistance with the coordination, installation, and testing of wired and wireless LAN/WAN network services and related security procedures. Travel to Benesch offices and data centers is required as needed. A commitment to excellence, self‑management, continuous improvement, and automation is essential. Essential Functions Provide operational administration and partner with Cybersecurity to perform patching, remediation, and system hardening; proactively address newly identified vulnerabilities across the infrastructure. Support IT infrastructure planning and hands‑on implementation for new offices and office expansions, coordinating with firm staff and contractors from design and procurement through equipment racking, cabling/patching, and the installation of wireless access points and cameras. Manage, configure, and maintain IT infrastructure hardware, cloud, and software, including Active Directory/GPOs, network infrastructure, VMware and HyperV clusters, Microsoft 365, and other infrastructure applications such as configuration management, monitoring, NPS, VPN, RDP, etc. Configure, administer, and maintain physical network infrastructure and core network services (SD‑WAN, DNS, DHCP, BGP/OSPF, VLANs, and ACLs), including firewalls, switches, wireless access points, and routers. Monitor network health and perform hardware replacements and firmware upgrades as needed. Investigate and remediate alerts and cybersecurity requests. Assist in system monitoring, reviewing infrastructure and application logs, and verifying configured technical controls. Assist with enterprise line‑of‑business application support and provide Tier III helpdesk support. Evaluate, test, recommend, and implement specific software and network solutions. Develop and maintain complete and accurate technical documentation of network layout, server hardware and software configurations, firewall and router configurations. Evaluate and implement applications, systems, and operational practices to ensure the firm’s server infrastructure consistently meets SLAs and performance expectations for availability, capacity growth, and functionality. Maintain documentation for network processes and procedures. Perform other duties as assigned. Qualifications The Infrastructure Administrator must have 5 years of strong experience as a Network/Systems Administrator or related position. Certifications such as Network+ and Security+ are recommended. Experience in professional services environments is preferred. Both Network administration and Microsoft administration skills are required. Understanding of basic security best practices and familiarity with security frameworks like NIST/ISO is essential. Interpersonal skills to communicate effectively and strong analytical abilities are required. Must possess an excellent customer‑service attitude and the ability to work well with clients and other groups. Occasional evening and weekend work may be required, with little advance notice. Travel (up to 30%) to other office locations as needed. Scripting experience in PowerShell and Ansible for software‑defined networking and patching. Physical datacenter/office rack build‑out, copper and fiber Ethernet design, power, cooling, redundant network switching. Network switching layer 2/3 VLAN, wireless LAN, routing, and switching; managing Microsoft Windows Server and Active Directory enterprise environments. Network administration for equivalent vendors Arista/Cisco/Meraki, switches, and Palo Firewalls. AD/Microsoft 365 and Azure technologies such as Entra and Azure networking. Understanding of hybrid cloud infrastructure and software‑defined networking. Certifications in related technologies are a plus. Most successful candidates exhibit an excellent customer‑service attitude and professional communication skills. Benefits Full array of benefits available. Details can be viewed at Benesch is an equal‑opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who require special assistance or an accommodation during the application process due to a disability should contact the Benesch Human Resources Department by phone at View phone number on click.appcast.io or by email at View email address on click.appcast.io. #J-18808-Ljbffr Benesch Law