Assistant Director of Human Resources

Job Description Who are we: We are part of the Wonderfield Group which includes the YO! Taiko, Bento, AFC Sushi, and SNOWFOX/SNOWFRUIT brands – we operate more than 1500 kiosks, and 60 restaurants, our grab-and-go sushi is available in over 3,700 locations and we have 50 major retail partners. Our key markets are the USA, Canada, and the UK with additional geographic presence in Europe and Australia. Our JFE Franchising, Inc. brands are: SNOWFOX - the franchisor of over 1,000 full-service sushi kiosks in 25 states throughout the continental U.S., Hawaii, and Alaska. SNOWFRUIT – the franchisor of over 1,000 fresh cut fruit and vegetables throughout the U.S. – Refreshingly, Crips and Flavorful! Our Purpose: We Believe in Better Food for Everyone, The Japanese Way… We continue to capitalize on consumer trends, spearheading category growth by bringing our proposition to more people around the world across more channels, in more locations, on more occasions, and in more innovative ways. We are committed to purposeful progress and profit for the benefit of our people, our communities, and our planet and we have a clear ESG strategy that delivers progress against nine UN sustainability development goals. Our Values: Own it We are accountable and make no excuses - We always look to improve. We take the initiative and are courageous and confident. Care about it We do the right thing, avoiding unnecessary shortcuts- We act with integrity and respect our communities, people, and our planet. Make it Exceptional We build relationships and make people smile- We say thank you - We’re positive and kind Win Together We’re open-minded and inclusive. We communicate clearly. We take time to look out for others and celebrate the good stuff. Overview of the role The Assistant Director of Human Resources works closely with the Director of Human Resources in developing, implementing, and evaluating ongoing HR policies, programs, functions, and activities. From conducting investigations to supporting and ensuring legal compliance, this role will play a pivotal role in maintaining JFE Franchising, Inc’s standards and fostering a positive work environment. This role will play a crucial part in contributing to the overall success of the HR Department. At JFE Franchising, you’ll join a dedicated team passionate about franchises and customer success. You will have room to grow—consider it leveling up in your career journey! Key Accountabilities Assist the HR Director in the daily administration of other HR services as directed or assigned, including recruitment and selection, promotions, transfers, affirmative action/EEO compliance, job classification, performance evaluation, and employee relations in accordance with quality management principles and overall objectives of the organization. Conduct investigations and recommend employment status decisions to senior leadership. Provide guidance and advice to department heads and leaders at all levels of the organization on employee relations issues. Ensure our leadership team upholds with the SNOWFOX/SNOWFRUIT culture and complies with employment laws. Responsible for clear and accurate documentation of all employee issues, on a timely basis following counseling and disciplinary procedures. Collaborate with the Director of Human Resources and Director of Learning & Development to identify and address training needs and gaps within the organization. Maintain and expand knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resource management. Identify trends that could affect organizational objectives and/or operational resources. Interpret appropriate laws and policies and advise management, employees, and retirees accordingly. Ensure accurate and timely management of Workers’ Compensation claims. Respond to unemployment claims, representing the company and managing the documentation process. Assist the HR Director in developing and maintaining an active “Succession Plan” for all departments. Promote a culture that values diversity and demonstrates the delivery of exemplary customer service to employees. Support recruitment efforts, onboarding, training, and development of staff members. Ensure onboarding of new associates is implemented according to JFE Franchising standards. Conduct exit interviews for all terminating associates and ensure final clearance and paycheck distributions. Assist in managing and participating in the development and implementation of goals, objectives, policies, and priorities for assigned areas and programs; recommend and administer policies and procedures. Performs other related duties as assigned What you’ll need Bachelor’s degree in human resources management, or equivalent experience preferred. 3 to 5 years of progressive experience in human resources. At least 3 years in managerial positions focused on recruitment, compensation, and performance management. Strong knowledge of labor and employment laws. Ability to think strategically, problem-solve, and make sound business decisions. Strong communication and leadership skills. What’s in it for you? We’re committed to building inclusive Teams and giving our people the opportunity to grow their careers alongside us Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance 401 (K) Profit Sharing Plan Hybrid work environment Paid Time Off (PTO) & 13 Paid Holidays Monthly lunch meal allowance Fitness stipend Book allowance Tuition reimbursement and professional development assistance Training/Advancement Opportunities JFE Franchising, Inc. is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. #J-18808-Ljbffr 6AM City, LLC