Maintenance Assistant

Job Description

Job Description

About Discovery Management Group

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2026. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Discover You Purpose with us at Discovery Villages West End.

As the Facilities Operations Assistant , you’ll play an essential role in enriching the lives of seniors by helping maintain a safe, comfortable, and well-functioning community environment every single day.

Your Role:

As the Facilities Operations Assistant , you are responsible for supporting the day-to-day maintenance and upkeep of the community’s buildings, grounds, equipment, and vehicles. You respond to service requests, perform routine and preventive maintenance, and assist with projects that ensure the community remains safe, operational, and welcoming for residents, families, and team members.

Position Highlights:

• Status: FULL TIME
• Schedule: Monday - Friday & Alternating on call weekends
• Location: 9801 Harmony Woods Way Richmond, VA 23233

What You’ll Do:

• Perform routine maintenance and light housekeeping duties throughout the community grounds and buildings.
• Complete service requests for repairs and maintenance of apartments, common areas, equipment, and vehicles in a timely and cost-effective manner.
• Perform general maintenance tasks including minor plumbing, electrical repairs, appliance repair, painting, refurbishing, and carpentry.
• Assist with HVAC, heating, air conditioning, and refrigeration systems as assigned.
• Maintain flooring, carpeting, and hard surfaces, including “make-ready” apartments for new residents.
• Conduct preventive maintenance to reduce equipment downtime and extend asset life.
• Respond to maintenance-related emergencies and on-call requests outside of scheduled hours as needed.
• Ensure work is completed in compliance with safety standards, OSHA guidelines, and life safety regulations.
• Monitor community grounds and buildings for safety hazards and report concerns promptly.
• Maintain tools, equipment, and maintenance areas in a clean and organized condition.
• Communicate effectively with leadership and team members regarding work status and priorities.
• Assist with special projects and seasonal maintenance tasks as assigned.
• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent required.
• Minimum of one (1) year of maintenance or facilities experience required.
• Working knowledge of building systems including plumbing, electrical, mechanical, and general repairs.
• General understanding of OSHA standards, fire prevention, and life safety regulations.
• Ability to respond to emergency maintenance calls outside of normal working hours.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Effective written and verbal communication skills.
• Demonstrated problem-solving ability and sound judgment.
• Ability to work independently while collaborating with a team.
• Willingness to participate in on-call rotation as required by the community.
• Ability to respond to after-hours emergencies / on-call rotation
• Ability to lift, carry, push, or pull up to 50 lbs (or community standard)
• Comfort working indoors and outdoors in varying temperatures
• Possible exposure to chemicals, tools, ladders, and mechanical equipment

Benefits You’ll Enjoy:

• Competitive wages
• Early access to earned wages before payday!
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Company provided uniforms
• Employee Assistance Program

Why Join Us:

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: