Community Manager

POSITION SUMMARY: The Community Manager is responsible for the overall management, operation, and performance of a manufactured housing community. This includes ensuring resident satisfaction, maintaining property standards, achieving financial goals, and overseeing on-site staff and vendors. The role combines customer service, operational oversight, and business management to create a safe, welcoming, and profitable community environment. This is a fully on-site role, requiring a consistent physical presence at the community to support day-to-day operations and resident needs. Key Responsibilities Operational Management Oversee the daily operations of the manufactured housing community, ensuring compliance with company policies and local/state regulations. Conduct regular property inspections to ensure curb appeal, safety, and maintenance standards are met. Manage the rent collection process, enforce lease terms, and handle delinquency and eviction processes as necessary. Coordinate with maintenance staff and contractors to ensure timely completion of repairs, capital improvements, and lot/home readiness. Financial Management Prepare and manage annual operating budgets, control expenses, and track variances. Review and approve invoices, monitor utility usage, and implement cost-control measures. Maximize occupancy and revenue through effective marketing, retention, and rent optimization strategies. Resident Relations Foster a positive, professional relationship with residents and ensure prompt resolution of concerns or complaints. Organize and oversee community events and programs that promote resident engagement and satisfaction. Ensure compliance with fair housing laws and company policies in all resident interactions. Leadership & Team Management Recruit, train, and supervise on-site team members (e.g., assistant manager, maintenance technician, groundskeepers). Conduct performance evaluations and provide ongoing coaching and feedback. Promote a culture of accountability, teamwork, and continuous improvement. Compliance & Reporting Maintain accurate records of leases, rent payments, maintenance work orders, and other community documentation. Prepare and submit required reports to corporate management in a timely manner. Ensure compliance with all state, local, and federal housing regulations, including fair housing, ADA, and environmental standards. Qualifications Education & Experience High school diploma or equivalent required; associate or bachelor’s degree in business, property management, or a related field preferred. Minimum of 3 years of property management experience; experience in manufactured housing communities strongly preferred. CAM (Certified Apartment Manager), MCM (Manufactured Community Manager), or similar certification a plus. Skills & Competencies Strong leadership and interpersonal communication skills. Financial acumen, including budgeting, rent collection, and expense management. Knowledge of property management software (e.g., Yardi, Rent Manager, AppFolio). Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Customer service-oriented with strong problem-solving abilities. Working knowledge of Fair Housing Laws and landlord-tenant regulations. Ability to walk the property and inspect homes/lots regularly. Must be able to lift up to 25 pounds occasionally. May require availability for emergency calls or after-hours issues. Physical Requirements Ability to walk the property and inspect homes/lots regularly. Must be able to lift up to 25 pounds occasionally. May require availability for emergency calls or after-hours issues. COMPANY: Everabode Property Management LLC (EPM) is a newly established property management company focused on operating and enhancing manufactured housing communities across multiple states. Backed by a longstanding real estate firm with deep expertise in the manufactured housing industry, we offer both the entrepreneurial excitement of building a company from the ground up and the stability of experienced industry leadership. At EPM, we are committed to: Resident-Centered Service – creating communities where residents feel valued and supported. Operational Excellence – ensuring efficiency, compliance, and high performance across our portfolio. Growth & Innovation – expanding our footprint while modernizing community management. Joining EPM means helping shape our culture and future success during this foundational phase. It’s a unique opportunity to take on meaningful responsibility, grow your career, and play a central role in building something new — with the resources and backing of a proven leader in the manufactured housing industry. #J-18808-Ljbffr