Vans: Store Manager - Streets at Southpoint

Overview Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live “Off The Wall.” We believe in progression, community, and pushing culture forward while valuing diverse backgrounds and experiences. Learn more about our values and culture at Vans Careers or Vans.com. What will you do? As the Store Manager, you are the strategic leader of the store. You drive business performance, deliver an exceptional customer experience, and cultivate a high-performing, inclusive team culture. You champion brand values and ensure operational excellence, directly impacting profitability, team development, and customer satisfaction. This role suits a dynamic, people-focused leader who thrives in a fast-paced retail environment and enjoys building strong teams and memorable customer interactions. Model exceptional customer service and selling behaviors to elevate the in-store experience. Partner with store leaders and associates to achieve and exceed sales goals, monitoring progress against KPI. Model brand-specific service standards and selling behaviors to foster authentic customer engagement. Lead all aspects of people management, including input on recruitment, hiring, onboarding, performance evaluations, promotions, and terminations. Monitor and shape store culture to align with company values and a positive team environment. Provide coaching, feedback, and training in customer service, product knowledge, brand identity, and operational excellence. Assess customer interactions and overall in-store experience; resolve escalated customer concerns with professionalism and sound judgment. Manage store operations including scheduling, expense control, loss prevention, audits, and reporting. Ensure visual merchandising standards are met and inventory is maintained through proper shipping and receiving procedures. Support store marketing events and community engagement initiatives to drive traffic and brand awareness. Promote a culture of accountability, creativity, and continuous learning by sharing best practices and encouraging collaboration. Uphold company policies, safety standards, and operational procedures. Demonstrate inclusive practices that honor diverse backgrounds and lived experiences, reflecting VF Values and brand identity. What do you need to succeed? Foundational skills needed for this role include 3–5 years of related professional/retail management experience. Undergraduate or graduate degrees are valued but not required; professional achievements and leadership impact matter most. Foundation skills Proven ability to drive results through store teams and exceed sales and profit goals. Skilled in coaching, motivating, and building high-performing, diverse teams. Strong verbal and written communication skills with the ability to influence across all levels. Solution-oriented and flexible in a fast-paced, dynamic retail environment. Capable of working independently, managing shifting priorities, and meeting business expectations. Comfortable using word processing, spreadsheets, and retail software tools. Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation. Compensation and Benefits Hiring Range: $27.38 - $45.63 USD per hour Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Details provided during recruiting and interview process. Benefits at VF Corporation: A general overview of benefits programs is available at Detailed information will be provided during the hiring process. Please note that hiring ranges are determined from market pay data and that compensation will comply with applicable laws. VF is an equal employment opportunity employer and provides reasonable accommodations as required by law. VF Diversity Vision Statement and equal opportunity commitments apply to all VF associates and applicants regardless of race, color, sex, gender identity or expression, religion, national origin, disability, or other protected status. #J-18808-Ljbffr