Leasing Representative

Job Description

Job Description

POSITION SUMMARY:
As a Leasing Representative for property management, you will play a crucial role in the success of our property by effectively leasing residential or commercial units. Your primary responsibility will be to attract potential tenants, conduct property tours, handle leasing inquiries, and ensure high occupancy rates. You will also be responsible for maintaining positive tenant relations, assisting with lease renewals, and marketing/promotions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and implement leasing strategies to attract prospective tenants.
• Utilize various marketing channels such as online platforms, signage, and advertisements to promote available units.
• Maintain and ensure to meet all key performance indicators as assigned or designated by the Management Team.
• Conduct property tours for prospective tenants, showcasing available units and amenities.
• Provide detailed information about the property, lease terms, and community features.
• Address any questions or comments raised by potential tenants during property tours.
• Assist prospective tenants with the leasing process, including completing rental applications and credit checks.
• Negotiate lease terms, prepare and review lease agreements with tenants, ensuring accuracy and compliance with legal requirements.
• Maintain positive relationships with current tenants and address any concerns or issues in a timely manner
• Stay up to date on market trends, rental rates, and competitor offerings in the surrounding areas.
• Provide recommendations to management based on market insights
• Ensure all move-in apartments are inspected prior to moving in. Walk the apartment with the resident at or before move in and complete the move-in condition inventory form.
• Assist in resident retention program, resident appreciation days and special functions as requested.
• Understand the Customer Satisfaction Program for both residents and prospects and assist the team in achieving customer satisfaction score goals.
• Performs other related duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High School Diploma/GED required
• 2-3 years' experience in leasing and multifamily property management
• Excellent communication and closing skills
• Thorough knowledge of leasing processes and best practices.
• Strong understanding of property management concepts, protocols, and challenges
• Experience with relevant marketing and industry software applications: Adobe Suite, Social Media platforms, CRM experience preferred
• Proficient with Microsoft Office Suite or related software

BENEFITS PACKAGE:

• Medical, Dental, and Vision benefits available
• Employee Assistance Program (EAP)
• Employee Rental Discount
• Generous vacation policy
• 401(k) plan with employer match
• Employee Referral Program