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Quality Systems Specialist

Entegee

12 Months Contract to Direct

Monday - Friday

Onsite

Overview: Manage customer-facing quality systems, SAP order and shipment execution, complaints, RMAs, and QMS improvements in a regulated medical device environment.

Responsibilities

  • Process customer orders and shipments in SAP and communicate delivery commitments.
  • Manage customer complaints, RMAs, returns, and change requests.
  • Coordinate investigations and corrective actions across Quality, Planning, Engineering, and Operations.
  • Maintain QMS documentation, quality metrics, and audit readiness.

Requirements

  • Customer-facing quality systems experience in a regulated environment.
  • Hands-on SAP order and shipment processing experience.
  • Customer complaint, RMA, and cross-functional coordination experience.
  • Familiarity with ISO 13485 and FDA quality requirements.
Vacancy posted 1 hour ago
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